Troubleshooting Communications; Uploading A Simpl Windows Program - Crestron C2N-MMS Operation Manual

Crestron C2N-MMS
Operations Guide – DOC. 6374
To view a specific device, expand the network device tree by clicking +.
Expand the network device tree till the device to be managed is selected.
Right-click the desired Net ID to open the sub-menu. This menu provides a
wide range of functions, including; change the Net ID, open text console,
upload project, update firmware, etc.
Network Device Tree Sub-Menu -Functions
NOTE: Toolbox displays a customized list of functions depending on the type of
device with which it is communicating.

Troubleshooting Communications

Use the following checklist if communication cannot be established with the control
system.
1. Verify that the correct cables are used. Refer to the control systems
Operations Guide for information about RS-232 cables.
2. With a serial connection, verify that the correct COM port on the PC has
been selected. Some computers have more than one COM port; some may
be internal (e.g., for a modem). Consult the manufacturer's documentation
for further information about the COM ports on your PC.
3. Remove and reapply power to the control system.
4. If communication still cannot be established, contact Crestron customer
service.

Uploading a SIMPL Windows Program

The SIMPL Windows file can be uploaded to the control system using SIMPL
Windows or via Crestron Toolbox.
Upload via SIMPL Windows
1. Start SIMPL Windows.
2. Select File | Open to view the "Open" window, navigate to the SIMPL
Window file (.smw), and click Open.
3. Select Project | Transfer Program.
Professional Multimedia Switch
Professional Multimedia Switch: C2N-MMS • 21