Common Problems In The Device And Corresponding Solutions - 3B G3 Series User Manual

Luna G3 BPAP 25A (G3 B25A) User Manual
24.2 Common Problems in the Device and Corresponding
Solutions
Problem
The device does
not work when it is
turned on
The device is
working, but the
pressure inside the
mask differs from
the set treatment
pressure
The device
produces very low
pressures
After the device is
turned on, the
screen displays
intermittently, or
displays nothing at
all
The device is in
standby, and will
not start
Possible Cause
The Auto On / Off feature
is enabled.
Power is not connected
properly.
There is no voltage.
Cannot find any cause.
The tubing is
connected properly.
There may be holes in the
mask or pressure sensing
tubing.
It is a faulty device.
The air inlet of the device
may be blocked.
The treatment pressure
has been changed
accidentally.
When the Ramp feature is
enabled, it takes some
time for the initial pressure
to rise to the treatment
pressure. This is normal.
The operating system of
the device needs to be
readjusted or restarted.
The operating system of
the device needs to be
readjusted or restarted.
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Solution(s)
Take a few deep breaths with
the mask on, and the device
will start automatically.
Ensure that the power cord,
power adapter,
device are
properly.
Check whether
outage occurs by turning on
a light or other means. If you
are sure the fuse in the device
is broken,
equipment supplier for repair.
Contact your
supplier.
not Reconnect
properly.
Contact your
supplier.
Contact your
supplier.
Replace the air filter (see 18.7
Replacing the Air Filter /
PM2.5 Filter) and clean the air
inlet. Make sure the air inlet is
unblocked.
Contact your physician.
If necessary,
Ramp feature, or set the
ramp time shorter.
Unplug the power cord of the
device, and re-plug it 20
seconds later.
Unplug the power cord of the
device, and re-plug it 20
seconds later.
MID-97/v1.0
and the
connected
a power
contact your
equipment
the tubing
equipment
equipment
disable the