Maintenance/System Diagnosis - Grandstream Networks GXV3350 Administration Manual

Safe Mode

Maintenance/System Diagnosis

Syslog
Syslog Protocol
Syslog Server
Syslog Level
Syslog Keyword Filter
Logcat
f
Log Tag
Log Priority
Configures enable/disable safe mode. If enabled, the phone will enter safe
mode after rebooting, which will help remote troubleshooting when an
abnormal situation occurs.
Note: Once entering safe mode, only the system applications will be up
and running, all widgets and 3
Select the transport protocol over which log messages will be carried.

UDP: Syslog messages will be sent over UDP.

SSL/TLS: Syslog messages will be sent securely over TLS connection.
To upload server CA certificate, follow below steps:
 Copy CA file in USB and plug it to the phone.
 Go to LCD menu SettingsSecurity SettingsInstall from
USB to install the CA file.
Configures the URI which the phone system will send the syslog messages
to. The default setting is "log.ipvideotalk.com".
Selects the level of logging for syslog. The default setting is "None". There
are 4 levels from the dropdown list: DEBUG, INFO, WARNING and
ERROR. The following information will be included in the syslog packet:

DEBUG (Sent or received SIP messages).

INFO (Product model/version on boot up, NAT related info, SIP
message summary, Inbound and outbound calls, Registration
status change, negotiated codec, Ethernet link up).

WARNING (SLIC chip exception).

ERROR (SLIC chip exception, Memory exception).
Note: Changing syslog level does not require a reboot to take effect.
Only send the syslog with keyword, multiple keywords are separated by
comma. Example: set the filter keyword to "SIP" to filter SIP log.
Clears the log files saved in the phone system.
Configures the filter to display the specified process log file.
Selects the log priority to display. It can be selected from list below:

Verbose (Default Setting)

Debug

Info
GXV3350 Administration Guide
Version 1.0.3.27
rd
party applications will be disabled
P a g e | 81