Overview; Mitel 3300 Integrated Communications Platform - Mitel 3300 General Information Manual

Overview

Mitel 3300 Integrated Communications Platform

The Mitel 3300 Integrated Communications Platform (ICP) provides enterprises with a highly
scalable, feature-rich communications system designed to support businesses from 8–65,000
users. The 3300 ICP simplifies your business solutions in the following areas:
• Branch offices: The 3300 ICP is a resilient solution that supports single and multiple location
Enterprises with IP Networking. It extends full head office capabilities to the branch office
and to teleworkers via Mitel Teleworker Solution.
• Wireless Voice and Data: The 3300 ICP's integrated wireless gateway enables mobile
users to access voice and data services anywhere in the enterprise. Both 802.11 wireless
and IP DECT are supported.
• Speech-Enabled Applications: The 3300 ICP supports Mitel Speech Server Unified Mes-
saging including attendant, directories, mobility and voice portals.
• Conferencing and Collaboration: The 3300 ICP supports Mitel Your Assistant, the PC-based
real-time communications tool that provides a single, unified interface for online presence
and availability, chat, ad-hoc video conferencing, softphone and call handling. The 3300
ICP also supports Mitel Voice First Application, the one touch video conferencing that is as
easy to use as dialing a phone.
• Messaging: The 3300 ICP's embedded voice mail is a flexible, cost-effective solution
supporting centralized voice mail and multi-level auto-attendant. The 3300 ICP also
supports the Mitel Messaging Server which provides enhanced voice mail as well as
integrated and unified messaging.
• ACD and Contact Center Applications: The 3300 ICP includes embedded automatic call
distribution (ACD) and supports the Mitel Contact Center Solutions (6100) suite of modular,
web-centric contact center applications.
• Telephones: Mitel's suite of phones range from simple IP phones to web-enabled IP phones
including a desktop device that fully integrates PDA technology. All Mitel's IP display phones
support hot desking, allowing users to enter a password to automatically change any ex-
tension on the system into their own, complete with personal profiles and preferences.
The 3300 ICP can be configured and integrated into any corporate LAN/WAN infrastructure –
regardless of manufacturer – to provide IP telephony and application access to thousands of
users in a single building or campus setting. The 3300 ICP can also be seamlessly networked
with other 3300 ICPs and with the Mitel 3340 Branch Office Solution to serve locations across
the country and around the world. In addition, the 3300 ICP supports a hosted solution using
a choice of gateways (analog, digital, BRI) providing a cost effective solution for small branch
offices.
Overview
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