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12. Troubleshooting
The ePET® electronic pipette has a built-in
monitoring program to control the performance
of each pipetting action. If the error message ER1
appears on the display, this means the pipette has
been unable to perform the attempted action
properly. If you receive the error message please
do the following:
1. Connect the pipette to the charger for 15
minutes.
2. Clear the error message from the display by
E
pressing
3. Press START button, which will set the pipette
to its home position.
NOTE:
As this procedure will empty the tip, it is
recommended that you remove the tip before
resetting the pipette.
The occasional ER1 situations can be caused by
electrical outlets that have been switched off, or
if the pipette has been in the OFF position during
charging.
Repeated occurence of the the ER1 message is
caused by an internal error; a failure to complete
the execution of the pipetting. In which case, it
would be necessary to return the pipette to your
local Sartorius representative for repair.
.
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