Brother MFC-9870 Owner's Manual page 130

122
C H A P T E R F I F T E E N
DIFFICULTY
Copy Quality Difficulties
Vertical streaks appear in copies
General Printing Difficulties
The machine does not print.
The machine prints unexpectedly or
it prints garbage.
The machine cannot print full pages
of a document.
The machine prints the first couple of
pages correctly, then some pages
have text missing.
The machine cannot print full pages of Reduce the printer resolution. Reduce the complexity of your document
a document. A MEMORY FULL
error message occurs.
My headers or footers appear when
I view my document on the screen
but do not show up when I print them.
Scanning Difficulties
TWAIN Errors appear while scanning. Make sure the Brother TWAIN Driver is selected as the primary source.
Software Difficulties
You see the "New Hardware Found"
message on your PC screen (although
you have already installed the drivers
®
in Windows 95).
You see the "Update Device Driver
Wizard" or "Add New Hardware
Wizard" message on your PC screen
(although you have already installed
the drivers in Windows 95 or 98)
SUGGESTIONS
Sometimes you may see vertical streaks on your copies. Either the
scanner or the primary corona wire for printing is dirty. Clean them both.
Make sure the machine is plugged in. The toner cartridge and drum unit
are installed properly. The interface cable is securely connected between
the machine and computer. Check to see if LCD is showing an error
message.
Unplug it. Make sure your application software is correctly set up to use
the machine by checking the primary settings in your application
software.
The machine received a very complex print job and could not process
part of the page. This may be solved in several ways. If you are using
®
Windows 95, 98 or Windows NT
supplied printer driver, see the "Windows
section. Try to reduce the complexity of your document or reduce print
resolution.
Your computer is not recognizing the printer's "input buffer full" signal.
Please make sure you connect the printer cable correctly.
and try again. Reduce the graphic quality or the number of font sizes
within your application software. Expand the printer memory by
installing one of the optional memory boards.
Most laser printers have a restriced area that will not accept print.
Usually these are the first two lines and last two lines, leaves 62
printable lines. Adjust the top and bottom margins in your document
to allow for this.
In PaperPort ® , click File/Select Source, highlight the Brother TWAIN
Driver and click Select.
Click on the 'Do not install a driver. (Windows
and click 'OK'.
Follow the instructions from the installer, then click Next. Click Finish
when it appears on the screen.
®
Workstation Version 4.0 with the
® Setup Printing Problems"
®
will not prompt you again)'