Paper Is Jammed In The Multi-Purpose Paper Cassette; Paper Is Jammed Near The Drum Unit - Brother MFC-9870 Owner's Manual

T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

Paper is Jammed in the Multi-purpose Paper Cassette

1
Pull the paper cassette out of the machine.
2
Remove any crinkled sheets.
3
Adjust the guides to fit.
4
Press down the paper to flatten it in the paper cassette.
5
Reinstall the paper cassette.

Paper is Jammed near the Drum Unit

1
Open the front cover.
2
Remove the drum unit but do not force it if it cannot be removed
easily. Instead, pull the edge of the jammed paper from the paper
cassette.
3
Gently pull out the jammed paper.
4
Reinstall the drum unit.
5
Close the front cover.
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