Felix printers Pro Series Troubleshooting Manual

Felix printers Pro Series Troubleshooting Manual

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Troubleshooting guide
7 April 2020
FELIX Pro L/XL
Revision 7

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Summary of Contents for Felix printers Pro Series

  • Page 1 Troubleshooting guide 7 April 2020 FELIX Pro L/XL Revision 7...
  • Page 2: Table Of Contents

    Production error, with too tight tolerances in either extruder or hot-end ..........7 4.7.4 Scratches or dents on magnets or on extruder disc..................7 4.7.5 Hot-end still not comes back......................... 7 Wire breakage/ loose contact ..........................8 Bed calibration ................................ 10 Cold pull method ..............................15 www.FELIXprinters.com FELIX Pro series...
  • Page 3: Probe Malfunctioning

    Overview of the hot-end: Top contact disc Ball bearing Heater cartridge + thermistor www.FELIXprinters.com FELIX Pro series...
  • Page 4 The hot-end can physically move approx. 0.5mm up and down. But during normal operation that should be just 1 micrometer until it is detected by the printer controller. www.FELIXprinters.com FELIX Pro series...
  • Page 5: Step By Step Troubleshooting

    4.2 Use the latest and correct slicing settings. Using sliced files not optimized for the FELIX Pro series can result in bad prints. To ensure proper probe action, in the startup g-code we have implemented some commands which force the hot-ends on their contacts prior to the start of a print job.
  • Page 6: Dirt Between Contact Points

    RECOMMENDED: Put non-electrically conducting teflon spray on the disc. This improves the probe working and also improves the electrical contact for the long term. 3. In the print head itself there are also areas of attention: Clean the indicated surfaces with a Q-tip with a small amount of detergent. www.FELIXprinters.com FELIX Pro series...
  • Page 7: Check If Hot-End Disc Is Properly Fastened

    Early triggering of the probe What could happen is that during a home-x action the hot-end cable can touch the side of the frame causing a sideways movement of the hot-end. This causes slight inaccuracy during homing. www.FELIXprinters.com FELIX Pro series...
  • Page 8: Hot-End Does Not Automatically Move Towards It's Contact Points

    If above steps don’t work, a little bit of grease on the magnet can provide a solution. It significantly lowers friction. Put a very small amount of grease on the magnet indicated below to significantly lower friction. Do this with a q- tip. Grease type: Thick grease (Ball bearing grease) www.FELIXprinters.com FELIX Pro series...
  • Page 9: Wire Breakage/ Loose Contact

    Inspect the flat cables if there are no folds and if they are properly seated in their connectors. Worst case (and not a very likely to happen) is that the cables are broken or mounted contacts are loose. www.FELIXprinters.com FELIX Pro series...
  • Page 10 Felix Pro L/XL Troubleshooting guide December 10, 2019, Also check these probe wires if you see any breakage here then the probing wire needs to be replaced Please contact our support department for further instructions. www.FELIXprinters.com FELIX Pro series...
  • Page 11: Bed Calibration

    M999 error? Follow this guide to fix it. First print these (they come included with the machine) reference blocks they will be used to re-calibrate the bed. Remove the side panels and place them in a safe location. www.FELIXprinters.com FELIX Pro series...
  • Page 12 Remove these panels as well they are held by 4 bolts. Loosen these 2 screws and move it towards you to take the tension of the belt, then check if all pullies are fixed correctly to the ballscrews and motor. www.FELIXprinters.com FELIX Pro series...
  • Page 13 Felix Pro L/XL Troubleshooting guide December 10, 2019, Now place the calibration tools for the reference height (place these on all 3 points). Now push the bed down on the reference blocks. www.FELIXprinters.com FELIX Pro series...
  • Page 14 Felix Pro L/XL Troubleshooting guide December 10, 2019, Push it forward to tension the belt again and retighten it. Make sure the belt is properly seated on each pully before continuing. www.FELIXprinters.com FELIX Pro series...
  • Page 15 After this the printer should be good to go again if it still gives the error contact us. If it works again reinstall the coverings and start printing again. www.FELIXprinters.com FELIX Pro series...
  • Page 16: Cold Pull Method

    220°C (428° F). Navigate to the change filament menu. Set the temperature to the material that’s in the head, so 195°C (383°F) for PLA in this case, also select the extruder that has the jam. www.FELIXprinters.com FELIX Pro series...
  • Page 17 Felix Pro L/XL Troubleshooting guide December 10, 2019, Press the start button. Filament coming out but with some sputtering or you can hear the motor click? Then it’s a good idea to do the method described below. www.FELIXprinters.com FELIX Pro series...
  • Page 18 Set the extruder temp to 90°C (194°F) and the fan to 100%, you can do this in the printer status menu. After that navigate to the move menu and turn off the motors so you can freely move the head around and to make sure the extruder isn’t engaged anymore. www.FELIXprinters.com FELIX Pro series...
  • Page 19 After that grab the filament with one hand and press in the spring with the other, now pull out the filament with one swift motion. Now the filament is out inspect the tip and see if there is any dirt or black particles on it. www.FELIXprinters.com FELIX Pro series...
  • Page 20 If you are unable to continue or have any questions, you can check at the support section of our website or you can contact us directly: Website: www.felixprinters.com/support Email: support@felixprinters.com Telephone: +31 (0)30 30 31 387 Address: Zeemanlaan 15, 3401MV IJsselstein, The Netherlands Kind regards, FELIXprinters www.FELIXprinters.com FELIX Pro series...
  • Page 21 Felix Pro L/XL Troubleshooting guide December 10, 2019, www.FELIXprinters.com FELIX Pro series...

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