Messages and instructions | Errors without error message
Error
Error
number
description
9678
Right grinder
9679
blocked
9619
Left grinder
blocked
8.3
Errors without error message
Error pattern
• No Choc dispensing
but water in grounds
container
• Choc portioner blocked,
Choc dispensed only with
water
• Coffee dispensing on the
left / right differs
• No milk foam / no milk
dispensing, but milk in
the milk container
User Manual WMF 5000 S +
Action instructions
Switch off the coffee machine
Disconnect mains plug
Remove bean hopper
Rotate the grinder disk counterclockwise only
by using the multitool for the hopper (two pins
must be inserted in the corresponding recesses
on the grinder)
w Care w Bean hopper cleaning, page 95
Replace hopper
Switch on the coffee machine
If this occurs frequently:
Set grinding degree one stage coarser
w Software w System w Set grinding degree, page 72
Action instructions
Do not use Choc dispensing
Call WMF Service (coffee dispensing possible)
Clean the portioner
w Care w Clean the powder hopper, page 96
Empty powder
Turn dosing auger manually until all powder is
removed
If necessary rinse with water
Allow all parts to dry completely
Clean the combi spout
w Care w Clean the milk system manually, page 91
Check whether the milk hose is kinked or
squashed
Re-route milk hose correctly
Easy Milk: clean the combi spout
Dynamic Milk: clean the combi spout manually
Dynamic Milk: refill milk and touch "Milk system
refill" in the customer care menu
w Software w Care w Milk system refill, page 43
Check whether milk cooler is iced
105