Blackberry 5790 User Manual page 77

Attachments — frequently asked questions
Can I view file attachments on my handheld?
•
Why are some file attachment features not
•
available on my handheld?
How do I view password-protected file
•
attachments?
How do I view information about attached
•
files?
Can I set the amount of memory that my
•
handheld uses for file attachments?
How do I change how file attachments are
•
displayed?
How do I view cell contents in spreadsheet
•
attachments?
Why is "More available" appearing at the end
•
of my file attachment?
How do I search for text within a file
•
attachment?
What does skipped content mean?
•
Can I see tracked changes in document
•
attachments?
Can I view file attachments on my
handheld?
When you receive a message with an attachment,
click the trackwheel. If Open Attachment appears
in the menu, you can view attachments on your
handheld.
If Open Attachment does not appear in the menu,
your handheld might not be enabled for
attachment viewing.
To view document and spreadsheet attachments,
your handheld must be integrated with an email
account using BlackBerry Enterprise Server version
3.6 or later for Microsoft Exchange, BlackBerry
Enterprise Server version 2.2 or later for IBM Lotus
Domino, or the BlackBerry Web Client.
To view .zip, .htm, or .html attachments, your
handheld must be integrated with an email
account using BlackBerry Enterprise Server version
3.6 Service Pack 1 or later for Microsoft Exchange,
BlackBerry Enterprise Server version 2.2 Service
Pack 1 or later for IBM Lotus Domino, or
BlackBerry Web Client.
Contact your system administrator or service
provider for more information.
Why are some file attachment
features not available on my
handheld?
If your BlackBerry Wireless Handheld has 8 MB of
memory, some attachment viewing features are
not available.
How do I view password-protected
file attachments?
The only password-protected files that can be
viewed are .pdf files. If you receive a .pdf file that
is password-protected, you must type the
password to view the file. On the Attachment
screen, select the file name. Click the trackwheel.
Click Password. Type the password. Click the
trackwheel.
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