Blackberry 5790 User Manual page 72

If your handheld is integrated with an email
account using BlackBerry Enterprise Server version
4.0, in the messages options, click Email Settings.
Verify that the Redirect to handheld field is set to
Yes. If you have configured specific folders to
redirect email messages to your handheld, on the
Folder Redirection screen, verify that the correct
folders are selected.
Why is the menu option to send an
email or PIN message not available?
If you do not have an email address or PIN saved
for your contact, the option to send an email or
PIN message to that contact does not appear. In
the address book, add an email address or a PIN
number for your contact.
Can I verify that an email or PIN
message has reached its recipient?
Yes. To receive email message confirmation, if
your handheld is integrated with an email account
using a BlackBerry Enterprise Server, type
<confirm> before the subject of your message.
For PIN messages, when the message has been
delivered to a handheld, a "D" appears beside the
check mark in the messages list.
Can I stop an email message from
being sent?
Yes, if the handheld radio is turned off or you are
in an insufficient wireless coverage area. If a clock
icon appears beside the message, delete the
message to stop it from being sent.
If the radio is turned on and if you are in a
sufficient wireless coverage area, any pending
messages are sent immediately, so you cannot
stop the message from being sent.
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Why are some messages already on
my handheld?
When you first receive your handheld, and every
time that you update the software, several
welcome messages appear. These messages
provide information and tips for using the
handheld.
If your handheld is integrated with an email
account using BlackBerry Enterprise Server version
4.0, a number of your recent email messages
might also appear on your handheld when you
turn on your handheld radio for the first time.
Contact your system administrator for more
information.
How do I create and use links in
messages?
Links appear in your messages as underlined text.
Messages can contain links to various items, such
as web sites and email addresses. When you
receive a message containing a link, click the link.
In the menu, click the actions that apply to the
type of link selected.
The handheld automatically recognizes most
items as links. To create a link for a PIN, type pin:
before typing the PIN number.
Why is "More available" appearing
at the end of my message?
Long messages are sent to your handheld in
sections. As you read the first section, the next
section is sent to your handheld automatically, if
you are in a sufficient wireless coverage area.
However, it might take several seconds before your
handheld receives the next section.