Blackberry 5790 User Manual page 81

Synchronization — frequently asked questions
Can I reconcile email messages over the
•
wireless network?
Can I synchronize PIM items over the wireless
•
network?
How do I handle conflicts between my
•
handheld and mailbox?
Why are some of my email messages not
•
reconciling over the wireless network?
Can I reconcile with my personal email
•
folders?
Can I remotely empty the deleted messages
•
folder on my computer?
Can I reconcile email messages over
the wireless network?
Yes. If your handheld is integrated with an email
account using BlackBerry Enterprise Server version
3.6 or later for Microsoft Exchange, or BlackBerry
Enterprise Server version 2.2 or later for IBM Lotus
Domino, verify that wireless email reconciliation is
enabled in the messages options.
If your handheld is integrated with an email
account using BlackBerry Web Client, and your
service provider supports wireless email
reconciliation, verify that wireless email
reconciliation is enabled in the messages options.
Can I synchronize PIM items over the
wireless network?
If your handheld is integrated with an email
account using the BlackBerry Enterprise Server
version 4.0, verify that wireless synchronization is
enabled in the tasks, memo, address book, and
calendar options.
If your handheld is integrated with an email
account using BlackBerry Enterprise Server version
2.1 or later, calendar appointments and meetings
might be the only PIM items that can be
synchronized over the wireless network. See the
BlackBerry Desktop Software Online Help
information on setting wireless calendar
synchronization.
Your handheld radio must be on and you must be
in a sufficient wireless coverage area for PIM items
to synchronize over the wireless network. See the
printed documentation that accompanied your
handheld for more information on wireless
coverage levels.
How do I handle conflicts between
my handheld and mailbox?
A conflict might occur if you edit the same item
on both your handheld and mailbox before
synchronization takes place.
If you enable wireless PIM synchronization, the
information in your desktop email program
automatically takes precedence over the data on
your handheld when a conflict occurs. If wireless
PIM synchronization is not enabled and you make
changes to a PIM entry in your desktop email
program and on the handheld, the conflicting
information on the handheld is replaced by the
information in your desktop email program when
you enable wireless PIM synchronization again. If
you want to manually select how conflicts are
handled, synchronize your handheld using the
BlackBerry Desktop Software before you enable
wireless PIM synchronization.
If you use the BlackBerry Desktop Software to
enable wireless calendar synchronization, you can
adjust the calendar conflict resolution settings.
BlackBerry Desktop Software Online Help
See the
for more information.
for more
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