Blackberry 5790 User Manual page 73

To send only the first section of long messages to
your handheld, in the messages options, click
General Options. Set the Auto More field to No.
The next time that you receive a long message,
More available appears at the bottom. To request
more of the message, click the trackwheel. Click
More. To view the rest of the message, click More
All.
Can I file messages?
Yes. If your handheld is enabled for wireless email
reconciliation, any messages that you file on your
handheld are also filed in your mailbox.
If your handheld is not enabled for wireless email
reconciliation, your handheld must be integrated
with an email account using the BlackBerry
Desktop Redirector or BlackBerry Enterprise Server
to file messages. You must perform an initial email
reconciliation with the BlackBerry Desktop
Software so that the folders in your mailbox
appear on your handheld. See the
Desktop Software Online Help
information on configuring manual email
reconciliation.
Why can't I see a new message in the
messages list even though I received
notification?
If email messages are sent to your handheld from
specific mailbox folders and, in the general
messages options, the Hide Filed Messages option
is set to Yes, new messages sent to your handheld
are filed automatically and might not appear in
the messages list. To view all of your messages, set
the Hide Filed Messages field to No.
BlackBerry
for more
Why is there a different icon beside
some items in the messages list?
Different icons are used in the messages list to
indicate various items, such as message status,
saved web pages, and email messages with
attachments.
How do I show more of a subject line
for my email and PIN messages?
If you want to show more of the subject line for
your messages, hide the time that the message
was received and the name of the sender or
recipient of the message. In the messages options,
click General Options. Set the Display Time and
Display Name fields to No.
How do I identify received PIN
messages as high priority?
In the messages options, click General Options.
Set the Make PIN Messages Level 1 field to Yes.
Can I remove the prompt that
appears before I delete messages?
Yes. In the messages options, click General
Options. Set the Confirm Delete option to No.
Why were some of my messages
deleted from the handheld?
If your handheld memory is full, your handheld
deletes the oldest messages from the messages
list to accommodate new ones. It will not delete
saved messages.
If your handheld is enabled for wireless email
reconciliation, messages that you delete in your
mailbox are also deleted on your handheld.
Messages that you delete on your handheld are
also deleted in your mailbox.
If you delete multiple messages using Delete Prior,
the messages are only deleted from your
handheld.
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