If you do not have access to BlackBerry Enterprise Server version 4.0, see the printed documentation that accompanied your handheld for more information on integrating your handheld with an email account.
Open a message Send an email message Save draft messages Add multiple contacts to a message Set the importance level Change sent messages Manage messages File messages Delete multiple messages Mark messages as opened or unopened Search for a message Use saved searches Search for a specific contact Search for a subject...
Page 10
Change sent messages To change the text in a sent message and resend it, open the message. Click the trackwheel. Click Edit. Change the text. Click the trackwheel. Click Send. To change the recipient of a sent message and resend it, open the message. Click the trackwheel. Click Edit.
Page 11
To add a signature to messages sent from your handheld, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 4.0. Alternatively, you can add a signature in the BlackBerry Desktop Software. Note: Set an email signature for each message service on your handheld.
Page 12
To create email filters on your handheld, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to create email filters. Note: Set email filters for each message service on your handheld.
Page 13
To set folder redirection, your handheld must be integrated with an email account using the BlackBerry Enterprise Server version 4.0. Alternatively, you can use the BlackBerry Desktop Software to specify folder redirection settings. Note: Set folder redirection for each message service on your handheld.
Email and PIN messages — frequently asked questions Note: If your handheld is integrated with an email account using the BlackBerry Enterprise Server version 4.0, your PIN is displayed on the Enterprise Activation screen. Send a PIN message In the messages list, click the trackwheel.
About address book attachments About file attachments Use address book attachments Open a file attachment Navigate attachments Attachments — frequently asked questions To add the contact information to your address book, when viewing an address book attachment, click the trackwheel. Click Add to Address Book. To update contact information, when viewing an address book attachment, click the trackwheel.
Page 18
To switch to a different worksheet in a spreadsheet, click the trackwheel. Click Select Worksheet. Click a worksheet. To view the previous worksheet in a spreadsheet, click the trackwheel. Click Prev Sheet. To view the next worksheet in a spreadsheet, click the trackwheel.
You can also configure wireless email reconciliation options using the handheld. If your handheld integration option does not support wireless email reconciliation, changes are reconciled using the BlackBerry Desktop Software. BlackBerry Desktop Software Online Help See the for more information on manual email reconciliation.
Page 20
Set wireless PIM synchronization In the tasks, memo, address book, or calendar options, set the Wireless Synchronization field to Yes. You can set wireless calendar synchronization using the BlackBerry Desktop Software. See the BlackBerry Desktop Software Online Help for more information. Note:...
If you are using the BlackBerry Desktop Software with your handheld, back up your handheld data using the Backup and Restore tool. BlackBerry Desktop Software Online Help...
Typing Use AutoText • Create an AutoText entry • Change AutoText entries • Cut or copy text • Paste text • Typing tips • Enable tones when pressing keys • Set the cursor speed • Typing — frequently asked questions •...
Page 24
To insert an accent, hold a letter and roll the trackwheel. To turn on CAP lock, press the Alt key + the Right Shift key. To turn on NUM lock, hold the Alt key + press the Left Shift key. To turn off CAP lock or NUM lock, press the Right Shift key.
BlackBerry Browser is optimized for viewing WML and HTML web pages. If your handheld is integrated using BlackBerry Enterprise Server, BlackBerry Browser also enables you to view your corporate intranet. Contact your system administrator for more information. Go to a web page In the browser, click the trackwheel.
Copy a link, image, or web page address On a web page, click a link or image. Click Link Address, Image Address, or Page Address. Click Copy Address. Related topic Paste text Send a link or image in an email message On a web page, click a link or image.
Page 27
Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. If you are using the BlackBerry Desktop Software, you can load TLS using the Application Loader tool. BlackBerry Desktop Software Online Help...
Download an application Manage applications Prevent third-party applications from transmitting data Enable browser push Downloading — frequently asked questions view details for a third-party application, click Set notification for different types of browser push information, including service load information (web pages or applications), service indication information (web page addresses or email messages), or other types of information.
Page 30
Why did a new program appear on my handheld? If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0, your system administrator can provision selected programs over the wireless network. Contact your system administrator for more...
Add a contact Manage contacts Create a mailing list Manage mailing lists Manage contacts in mailing lists Create a category Apply categories to contacts View contacts by category Delete categories Add contacts from your company address book Contacts — frequently asked questions View Edit Delete...
BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange, or BlackBerry Enterprise Server version 2.2 or later for IBM Lotus Domino. Contact your system administrator for more informationr.
Page 33
Manage remote address book search results To view information for a contact, in the search results, click a contact. Click View. To delete a contact from the search results, click the trackwheel. Click Delete. To delete the search results, click the trackwheel. Click Delete Lookup.
Calendar About the calendar • Change the calendar view • Use the calendar • Schedule an appointment • Schedule an appointment quickly • Schedule a meeting • Manage appointments and meetings • Respond to meeting invitations • Change meeting participants •...
In the calendar options, verify that the Enable Quick Entry field is set to Yes. In Day view, beside the start time, type the subject of the appointment. Type a location in parentheses (). To change the start and end times, hold the Right Shift key and roll the trackwheel.
Page 37
Decline or Decline with comments • To check your calendar when replying to a meeting invitation, click the trackwheel. Click View Calendar. Note: If you delete a meeting invitation from the messages list before you accept or decline it, the appointment is deleted from your desktop calendar.
Create a task Use tasks Change the status of a task Create a category Apply categories to tasks View tasks by category Delete categories Tasks — frequently asked questions In the task list, click the trackwheel. Click New. Type the task details. Set a due date for the task.
Page 40
Click the trackwheel. Click New. Type a name for the category. Click the trackwheel. Related topic About categories Apply categories to tasks When creating or editing a task, click the trackwheel. Click Categories. To apply a category to the task, press the Space key. Save your changes.
Write a memo Use memos Create a category Apply categories to memos View memos by category Delete categories Memos — frequently asked questions View Edit Delete In the memos list, click the trackwheel. Click Filter. Click the trackwheel. Click New. Type a name for the category.
Page 42
Can I clear all the categories that apply to a • contact, task, or memo? How do I know how many contacts, calendar • entries, tasks, or memos I have saved?
Set the alarm Set alarm notification Silence the alarm Turn off the alarm Alarm — frequently asked questions In the alarm, set the Daily Alarm field to On. Set the time when the alarm should sound. Set whether to snooze the alarm and the length of the snooze.
Calculator Use the calculator memory • Convert measurements • Use the calculator memory To store a number in the memory, type a number. Click M+. To recall the memory, click MR. To delete the memory, click MC. To replace the memory, type a number. Click MS. Convert measurements In the calculator, type a number.
Date and time Set the date and time • Set the date and time In the handheld options, click Date/Time. Set the date and time. Save your changes. Note: To set the date and time in the alarm, click the trackwheel.
Set profiles Create a notification profile Manage notification profiles Manage downloaded ring tones Silence your handheld Set the alarm Set alarm notification What is the escalating volume level? In the profiles list, click the trackwheel. Click New. Type a name for the profile. Click an item.
Page 50
What is the escalating volume level? If you use the escalating volume level, the notification volume level consistently increases until the handheld reaches the loudest volume level.
Screen display Use the handheld in the dark • Set the display language • Set the font • Use the handheld in the dark To use the handheld in the dark, press the Power button. If you do not use your handheld for a period of time, the backlighting turns off automatically.
Click Save. Add or remove a display language If your handheld software supports multiple languages, add and remove languages using the Application Loader tool in the BlackBerry Desktop BlackBerry Desktop Software Software. See the Online Help for more information on adding and...
Power and battery Turn the handheld on and off automatically • Keep the battery at a full charge • Check the battery level • Extend battery life • Reset the handheld • About power off and reminders If you turn off your handheld using the Power button or by clicking Turn Power Off on the Home screen and selecting Turn Off, your handheld turns on automatically at the following times:...
Network coverage Turn the wireless radio on and off • Network coverage — frequently asked • questions Turn the wireless radio on and off To turn on the wireless radio, click Turn Wireless To turn off the wireless radio, click Turn Wireless Off.
Set a handheld password Lock the handheld Lock the keyboard Protect your handheld content Reduce handheld content size Regenerate encryption keys Store a password Create a random password Use the password keeper Copy a password Verify security software Prevent third-party applications from transmitting data Clear the handheld Set owner information...
Page 60
Click the trackwheel. Click Save. Type the handheld password. Click the trackwheel. About content protection and compression Content protection encrypts your handheld data. When your handheld is password locked, an open lock in the handheld status section of the screen indicates that encryption is in progress.
If you have enabled a handheld password, type your password. Click the trackwheel. BlackBerry Desktop for more information. Use the password keeper to generate random passwords containing letters, numbers, and symbols. The first time that you open the password keeper, you must create a password keeper password.
Page 62
Before clearing your handheld, verify that a backup copy of your data is available. In the handheld options, click Security. Click the trackwheel. Click Wipe Handheld. Click Continue. Type blackberry.
Related topic How do I restore my handheld after clearing it? Set owner information In the handheld options, click Owner. Type your contact information. Click the trackwheel. Click Save. Note: Owner information appears on the screen when you lock your handheld.
Restore a deleted service book over the wireless network from your service provider over the wireless network when your system administrator makes a change to BlackBerry Enterprise Server through the BlackBerry Desktop Software when you connect your handheld to your...
About storage mode Put the handheld into storage mode Activate the handheld from storage mode In the handheld options, click Storage Mode. Click Yes in the four dialog boxes that follow. Activate the handheld from storage mode Insert your handheld into the cradle. Connect the cradle to a power outlet.
Why are some of the features described not available on my handheld? What software version do I have on my handheld? Email and PIN messages — frequently asked questions Attachments — frequently asked questions Browser — frequently asked questions Downloading — frequently asked questions Contacts —...
See “Use email filters” for more information, . Verify that email redirection to your handheld is enabled. If you are using BlackBerry Desktop Software, in the Redirector Settings tool, verify that the Redirect incoming messages to your...
Page 72
If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0, in the messages options, click Email Settings. Verify that the Redirect to handheld field is set to Yes. If you have configured specific folders to...
Page 73
If your handheld is not enabled for wireless email reconciliation, your handheld must be integrated with an email account using the BlackBerry Desktop Redirector or BlackBerry Enterprise Server to file messages. You must perform an initial email...
Page 74
If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0, the folders are enabled automatically after a short period of time. To manually enable...
Page 75
Intellisync Online Help How do I stop email messages from being sent to my handheld? If you are using the BlackBerry Desktop Software, in the Redirector Settings tool, clear the Redirect incoming messages to your handheld check box. If your handheld is integrated with an email account using BlackBerry Enterprise Server version 4.0, in the messages options, click Email Settings.
Contact your system administrator or service provider for more information. Why are some file attachment features not available on my handheld? If your BlackBerry Wireless Handheld has 8 MB of memory, some attachment viewing features are not available. How do I view password-protected file attachments? The only password-protected files that can be viewed are .pdf files.
Page 78
How do I view information about attached files? To view the file size, title, and other information about an attached file without retrieving the file, on the Attachment screen, select the file name. Click the trackwheel. Click Retrieve Info. Can I set the amount of memory that my handheld uses for file attachments? Yes.
Page 79
What does skipped content mean? The skipped content bar appears in a document attachment when more content is available but has not been retrieved. To retrieve skipped content, click the skipped content bar. Click More. Can I see tracked changes in document attachments? Some document formats enable editors to track changes in a document.
BlackBerry Desktop Software before you enable wireless PIM synchronization. If you use the BlackBerry Desktop Software to enable wireless calendar synchronization, you can adjust the calendar conflict resolution settings. BlackBerry Desktop Software Online Help See the for more information.
Reconciliation. Click the trackwheel. Click Purge Deleted Items. Click On. To use this feature, your handheld must be integrated with an email account using BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange and wireless email reconciliation must be enabled. Verify that your handheld radio is turned on and that you are in a sufficient wireless coverage area.
Can I use the BlackBerry Browser? Yes, if your handheld is integrated with an email account using BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. Contact your system administrator for more information on the BlackBerry Browser.
Page 84
Can I view web pages that contain JavaScript or animated graphics? Yes. Use the BlackBerry Browser to view .html web pages that contain JavaScript graphics. In the browser options, click General Properties. Select the Support JavaScript check box and set the Repeat Animations field. Save your changes.
These fields are extra fields where you can add information for your contacts, such as birthdays or anniversaries. You can edit the name of the field for all your contacts and set up your BlackBerry Desktop Software to synchronize with the corresponding field in your desktop email program.
Calendar — frequently asked questions Can I synchronize PIM items over the wireless • network? Are there any restrictions for using the • calendar with Lotus Notes? How do I expand the number of hours that • are shown in the calendar? How do I change the day of the week that •...
MIME) Support Package. See the Package User Guide Supplement information. How do I prevent passwords from appearing on the screen in the password keeper? In the password keeper options, set the Show BlackBerry Password field to False. S/MIME Support for more...
Tips Home screen • Searching • Options and fields • Navigating screens • Typing • Editing text • Messages • Attachments • Browser • Calendar • Calculator • Home screen To use the handheld in the dark, press the Power button.
To exit a screen or dialog box, press the Escape button. To click an icon or menu item, roll the trackwheel to select the item. Click the trackwheel. To select multiple items or characters, hold the Shift key and roll the trackwheel. To page up or down in a list, hold the Alt key and roll the trackwheel.
Page 93
To reply to all, press L. To file a message, press I. To search for text within a message, press S. To search for the next occurrence of the text, press S again. To switch between showing and hiding filed messages, press H.
Page 94
To search for a word on a page, press F. To find the next instance of a word on a page, press the Alt key + F. To view the history, press I. To move to the next page in the history, press N. To move to the previous page in the history, press the Backspace key.
Page 95
To find the square root, press V. To add a number to the memory, type the number and press L. To recall the memory, press J. To replace the memory, type a number and press To clear the memory, press H. To scroll vertically, hold the Alt key and roll the trackwheel.
Page 98
endorsement by RIM of the third party in any way. Any dealings with third parties, including, without limitation, compliance with applicable licenses, and terms and conditions are solely between you and the third party. RIM shall not be responsible or liable for any part of such dealings. You are solely responsible for the selection, implementation, and performance of any third- party applications that you use with the handheld...
Index About the BlackBerry Browser About the BlackBerry browser accept meeting invitation service books adding applications contacts contacts from attachments contacts to messages display language email signature meeting invitees members to mailing lists multiple contacts to filters See also creating...
Page 100
AutoText creating entries deleting entries editing entries example inserting macros specified case and smartcase using viewing entries available features backlight backup about type of handheld data backed up battery about extending life keeping charged level book icon, service books bookmarks adding folders available offline changing...
Page 101
calendar about changing default reminder length changing first day of week changing views default view expand hours shown frequently asked questions navigating reminders and power off restrictions for Lotus Notes users scheduling appointments scheduling appointments quickly scheduling meetings setting notification for synchronizing tips today...
Page 102
contacts adding adding from company address book adding to messages allowing duplicate applying categories categories clearing all categories creating categories deleting deleting categories editing frequently asked questions managing mailing lists managing remote search results number of searching in remote address book sorting synchronizing viewing...
Page 103
deleting appointments AutoText entries bookmarks categories contacts downloaded ring tones email filters email messages email reconciliation mailing lists meetings memos original text from reply over the wireless network password keeper passwords PIN messages profiles remote address book search results saved searches service books tasks third-party applications...
Page 104
email messages adding contacts adding signature changing deleting delivery confirmation filing filtering forwarding frequently asked questions from a specific service opening redirecting from folders replying requirements for filing resending restricting saving saving sent sending sending images in sending links in sending web page addresses in setting importance stop forwarding...
Page 105
About the BlackBerry Browser browser icons tracked changes in attachments address copying addresses sending from browser...
Page 106
keys, encryption language adding removing setting light links address copying addresses creating sending from browser using loading programs locking handheld keyboard mailbox add out of office reply from handheld conflicts mailing lists adding members changing members creating deleting deleting members editing viewing viewing members...
Page 107
moving bookmarks email filter position navigating browser calendar file attachments tips notification profiles, profiles notification, for browser push numbers finding PIN opening address book attachments appointments email messages file attachments meetings PIN messages tasks See also viewing order, filters organizing bookmarks out of office reply about disabling automatically...
Page 108
profiles about alarm creating deleting editing enabling escalating volume See also ring tunes programs, loading protecting handheld content recalling saved searches recipient, searching by recurring appointments, recurring meetings, meetings redirecting email reducing data size refreshing web pages registering with the wireless network reminders calendar power off...
Page 109
searching by recipient by sender by subject messages remote address book tips within attachments security additional features Certificate Servers Certificates changing handheld password content compression content protection disabling handheld password encryption keys firewall settings frequently asked questions Key Stores locking handheld Memory Cleaning password keeper regenerating encryption keys...
Page 110
subject searching by viewing more of switching tasks synchronization frequently asked questions over the wireless network synchronizing calendar contacts email, email reconciliation memos tasks table of contents, opening for file attachments task switcher tasks applying categories categories changing status of clearing all categories creating creating categories...
Page 111
viewing application details AutoText entries by category contacts email filters filed messages list of applications mailing lists memos next and previous web pages password keeper passwords saved searches sent items service books specific date in calendar spreadsheets table of contents of file attachments terms of last search See also opening...
Need help?
Do you have a question about the 5790 and is the answer not in the manual?
Questions and answers