Page 1 BlackBerry Wireless Handheld User Guide...
Page 2 Research In Motion Limited. RIM, Research In Motion, ‘Always On, Always Connected’, the “envelope in motion” symbol, BlackBerry and the BlackBerry logo are registered with the U.S. Patent and Trademark Office and may be pending or registered in other countries. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.
Page 3: Table Of Contents
Contents About this guide... 5 Overview ... 6 Audience ... 6 Conventions... 7 Related resources... 7 Messages... 9 Email and PIN messages ... 10 SMS messages ... 23 Managing messages ... 28 Address book ...37 Adding contacts ... 38 Managing the address book... 42 Setting address book options...
Page 4 Calendar ...87 Navigating in the calendar... 88 Managing appointments and meetings... 90 Setting calendar options ... 97 Other applications...99 Tasks ... 100 MemoPad... 102 Calculator... 104 Alarm... 105 Options ...107 Handheld options... 108 Reference ...133 Icons... 134 Troubleshooting... 137 Maintenance ... 140 Index...141...
Page 5: About This Guide
About this guide This section provides information on the following topics: Overview • Audience • Conventions • Related resources •...
Page 6: Overview
Contact your service provider for more information on available services. Audience This guide is a reference for BlackBerry Wireless Handheld users. User Guide...
Page 7: Conventions
For information on configuring and using the Web Client, in any Web Client window, click Help. This web site provides frequently asked questions and documentation for all BlackBerry products. Conventions...
Page 8 About this guide User Guide...
Page 9: Messages
Messages This section provides information on the following topics: Email and PIN messages • Opening messages • Sending email and PIN messages • Managing address book attachments • Managing file attachments • Setting message options • SMS messages • Opening SMS messages •...
Page 10: Email And Pin Messages
Opening messages You can receive email messages from any email account and you can receive PIN messages from other BlackBerry handheld users. Long messages are sent to your handheld in sections. As you read the first section, the next section is sent to your handheld automatically.
Page 11: Sending Email And Pin Messages
4. Click [Use Once]. A menu appears. Select Address screen menu — Email item 5. Select one of the following options: To send an email message, click Email. The One Time Email • screen appears. BlackBerry Wireless Handheld Email and PIN messages...
Page 12: Send A Message To A Contact In Your Address Book
To send a PIN message, click PIN. The One Time PIN screen • appears. 6. Type an email address or PIN number. 7. Click the trackwheel. A menu appears. 8. Click Continue. Tip: To add additional contacts to your message, click the trackwheel. Click Add To, Add Cc, or Add Bcc.
Page 13: Reply To A Message
2. Click a message. A menu appears. 3. Click Open. 4. Click the trackwheel. A menu appears. 5. Select one of the following options: To reply to only the sender, click Reply. • BlackBerry Wireless Handheld Email and PIN messages...
Page 14: Forward A Message
To reply to the sender and all recipients of the original • message, click Reply To All. Tip: To delete the original message from the reply, click the trackwheel. A menu appears. Click Delete Original Text. 6. Type a message. 7.
Page 15: Managing Address Book Attachments
To send an email message, click Compose Email. The Select • Address screen appears. To send a PIN message, click Compose PIN. The Select • Address screen appears. 4. Click a contact. A menu appears. 5. Select one of the following options: BlackBerry Wireless Handheld Email and PIN messages...
Page 16 To send an email message, click Email <contact name>. • To send a PIN message, click PIN <contact name>. • 6. Type a message. 7. Click the trackwheel. A menu appears. 8. Click Attach Address. The Attach screen appears. 9. Click a contact. A menu appears. 10.
Page 17 To add the contact information to your address book, click • Add To Address Book. To update the contact information that is in your address • book, click Update Address. To return to the open message, click Close. • BlackBerry Wireless Handheld Email and PIN messages...
Page 18: Managing File Attachments
• Your handheld must be enabled for attachment service on a BlackBerry Enterprise Server version 3.6 Service Pack 1 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 Service Pack 1 or later for Lotus Domino. Spreadsheet format Open the table of contents of a file attachment 1.
Page 19 To move to a specific cell, click Go to Cell. A dialog appears. • Type the cell coordinates (for example, C16). Click the trackwheel. To view the contents of a cell, click View Cell. • BlackBerry Wireless Handheld Email and PIN messages...
Page 20 Set file attachment options 1. In a file attachment, click the trackwheel. A menu appears. 2. Click Options. The Options screen appears. 3. In the following fields, press the Space key until the preferred option appears: Field Sheet Outline Cells Sheet Horizontal Scroll Sheet Vertical...
Page 21: Setting Message Options
• Your handheld must be enabled for wireless email reconciliation on a BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. • Your handheld must be enabled for wireless email reconciliation on the BlackBerry Web Client.
Page 22 Field Delete On Set whether email messages are deleted from your handheld only or from both your handheld and computer during an email reconciliation. Wireless Set whether messages are reconciled over the Reconcile wireless network between your handheld and your computer.
Page 23: Sms Messages
Number field displays your SMS-compatible number. Opening SMS messages Open an SMS message 1. Open the messages application. The Messages screen appears. 2. Click an SMS message. A menu appears. 3. Click Open. The message appears. BlackBerry Wireless Handheld SMS message SMS messages...
Page 24: Sending Sms Messages
Sending SMS messages You can send SMS messages to contacts who have an SMS- compatible phone number. SMS messages can contain up to 160 characters. If your service provider supports SMS concatenation, an SMS message that contains more than 160 characters, is sent over the wireless network in multiple, successive messages that appear on your handheld as one message.
Page 25 Note: Sending an SMS message to a wireless device that is registered on a different wireless network might not function as expected. Contact your service provider for more information on sending SMS messages between wireless networks. BlackBerry Wireless Handheld SMS messages...
Page 26 Send an SMS message to a contact in your address book 1. Open the address book application. The Find screen appears. 2. Click a contact with an SMS-compatible number. A menu appears. 3. Click SMS <contact name>. 4. Type a message. 5.
Page 27 Set the number of previous SMS messages that Previous appear when you view an SMS message. Items Service This field displays the phone number for the service Center center through which your SMS messages are sent. BlackBerry Wireless Handheld Description SMS messages Default Text —...
Page 28: Managing Messages
Field Network To Set whether you want SMS messages to be sent over Send Over the GSM or GPRS network. Cell This fields controls the notification of received cell Broadcasting broadcast messages. Do not adjust this default Service setting. 4. Click the trackwheel. A menu appears. 5.
Page 29: Delete A Message
3. Click Delete Prior. A dialog box appears. 4. Click Delete. The messages are deleted. Note: Email messages that are deleted using the Delete Prior menu item are not deleted from your computer during email reconciliation. BlackBerry Wireless Handheld Managing messages...
Page 30: Reconciling Email Messages
• Your handheld must be enabled for wireless email reconciliation on the BlackBerry Enterprise Server version 3.6 or later for Microsoft Exchange. Refer to "Set message options" on page 21 for more information.
Page 31: Filing Email Messages
• Your handheld must be integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector. • You have folders in your desktop email program. • You reconciled your email messages so that the folders from your desktop email program appear on your handheld.
Page 32: Searching For Messages
4. Click a folder. A menu appears. Tip: To expand a folder on the Select Folder screen, click a folder with a plus sign (+) beside it. A menu appears. Click Expand. To collapse a folder, click a folder with a minus sign (-) beside it. A menu appears.
Page 33 Click Select Folder. Show Set whether you want to search for sent, received, or saved messages. Type Set the type of message for which you want to search. BlackBerry Wireless Handheld Description Description Managing messages Default Any Address Field...
Page 34 4. Click the trackwheel. A menu appears. 5. Select one of the following options: To perform a search without saving the search criteria, click • Search. To save the search criteria, click Save. The Save Search screen • appears. Type a name and a shortcut key for your search. Click the trackwheel.
Page 35: Marking Messages
To mark the message as opened, click Mark Opened. • To mark the message as unopened, click Mark Unopened. • Mark messages prior to a specific date as opened 1. Open the messages application. The Messages screen appears. BlackBerry Wireless Handheld Managing messages...
Page 36 1: Messages 2. Click a date. A menu appears. 3. Click Mark Prior Opened. All messages prior to the selected date are marked as opened. User Guide...
Page 37: Address Book
Address book This section provides information on the following topics: Adding contacts • Managing the address book • Setting address book options • Managing the SIM card phone book •...
Page 38: Adding Contacts
Adding contacts Note: You can import contacts from your desktop email program if your handheld is integrated with an email account using the BlackBerry Enterprise Server. Refer to the information.. Create a contact 1. Open the address book application. The Find screen appears.
Page 39 To insert a pause or wait, click the trackwheel. A menu appears. Click Add Wait or Add Pause. Type the additional numbers. Type a fax number. Type a BlackBerry handheld personal identification number. Address 1 Type a street address. Address 2 Type any additional address information.
Page 40: Create A Group
2: Address book Create a group After you create contacts, you can create a group. If you send an email message to a group, the message is sent to all group members at the same time. 1. Open the address book application. The Find screen appears. 2.
Page 41 Add contact information from your SIM card phone book 1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click SIM Phone Book. The Find screen appears. 4. Click a contact. A menu appears. BlackBerry Wireless Handheld...
Page 42: Managing The Address Book
5. Click Add To Address Book. The ADN Phonebook Entry screen appears. 6. Click the trackwheel. A menu appears. 7. Click Save. The contact is saved. Managing the address book Open a contact or group 1. Open the address book application. The Find screen appears. 2.
Page 43 2. Select one of the following options: Click a contact. A menu appears. Click Delete. • Click a group. A menu appears. Click Delete Group. • A dialog box appears. 3. Click Delete. The contact or group is deleted. BlackBerry Wireless Handheld Managing the address book...
Page 44 • Your handheld must be enabled for Remote Address Lookup on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino. 1. Open the address book application. The Find screen appears.
Page 45: Setting Address Book Options
Prerequisite: To create or edit SIM card contacts, your SIM card must be provisioned appropriately. View the SIM card phone book 1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. BlackBerry Wireless Handheld Setting address book options Option Default First...
Page 46: Delete A Sim Card Contact
2: Address book 3. Click SIM Phone Book. ADN entries appear in plain text and SDN entries appear in bold. Create a SIM card contact 1. Open the address book application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3.
Page 47 Managing the SIM card phone book 3. Click SIM Phone Book. The Find screen appears. 4. Click a contact. A menu appears. 5. Click Delete. A dialog box appears. 6. Click Delete. The contact is deleted. BlackBerry Wireless Handheld...
Page 48 2: Address book User Guide...
Page 49: Phone
Phone Depending on your service provider’s plan, the phone or some of its features might not be available on your handheld. Contact your service provider or network operator for more information on available services. This section provides information on the following topics: Making phone calls •...
Page 50: Making Phone Calls
Making phone calls Prerequisite: To make a phone call, the following requirements must be met: • The wireless coverage indicator must show a level of wireless coverage. • GPRS, gprs, or GSM must appear with the wireless coverage indicator on the Home screen.
Page 51 Delete. Call a contact in your address book 1. Open the phone. The Phone screen appears. 2. Type the first letters of a contact. Contacts that start with these letters appear. BlackBerry Wireless Handheld Active Call screen Making phone calls...
Page 52 3. Click a contact. A menu appears. 4. Click Call <contact name>. The phone number is dialed. 5. To end the call, hold the Escape button. Call a contact using a link In messages and on web pages, phone numbers appear as links. 1.
Page 53: Answering Phone Calls
Current call Answer - Drop All ends all current calls and answers the incoming call Ignore ignores the incoming call 2. To end the call, hold the Escape button. BlackBerry Wireless Handheld Answering phone calls Description...
Page 54: Using Phone Features
Using phone features Adjust the volume 1. On the Active Call screen, select one of the following options: To increase the volume, roll the trackwheel up. • To decrease the volume, roll the trackwheel down. • Tip: To adjust the volume while you are using another handheld application, click the trackwheel.
Page 55: Make A Conference Call
Click a contact. To disconnect one contact, click the trackwheel. A menu • appears. Click Drop Call. The Select Call dialog box appears. Click a contact. 7. To end the conference call, hold the Escape button. BlackBerry Wireless Handheld Using phone features...
Page 56: Managing Phone Call Logs
Use other applications during a call If you use a headset with your handheld, you can use other applications during a phone call. You can compose email and PIN messages, but you cannot send or receive them until the call ends. 1.
Page 57 To create call notes, click Add Notes. Type call notes. • To edit call notes, click Edit Notes. Edit the call notes. • 6. Click the trackwheel. A menu appears. 7. Click Save Notes. The call notes are saved. BlackBerry Wireless Handheld Managing phone call logs Phone call log...
Page 58 Forward a phone call log 1. Open the messages application. The Messages screen appears. 2. Click a phone call log. A menu appears. 3. Click Forward. The Select Address screen appears. 4. Click a contact. A menu appears. 5. Click Email <contact name>. 6.
Page 59: Setting Phone Options
Set whether incoming calls are forwarded to another phone Forwarding number. Call Waiting Set whether you are notified of incoming calls during a call. General Set general phone options. Options BlackBerry Wireless Handheld Setting phone options Description Description Default Folders Sent and Received...
Page 60: Setting Call Logging
Option Smart Set dialing properties. Dialing Voice Mail Set your voice mail access number. TTY Option Enable or disable text telephone. Setting call logging You can set whether phone call logs appear on the Messages screen. Set call logging 1. Open the phone. The Phone screen appears. 2.
Page 61: Setting Call Barring
6. Click the trackwheel. A menu appears. 7. Click Save. The options are saved. Enable or disable call barring 1. Open the phone. The Phone screen appears. BlackBerry Wireless Handheld Setting phone options Description Default cleared cleared...
Page 62 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Barring. The Call Barring screen appears. 5. Click the trackwheel. A menu appears. 6. Select one of the following options: To enable call barring, click Enable. A dialog box appears. In •...
Page 63: Setting Call Forwarding
2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Call Forwarding. The Call Forwarding screen appears. 5. Click a profile. A menu appears. 6. Select one of the following options: BlackBerry Wireless Handheld Setting phone options Description...
Page 64: Setting Call Waiting
To enable the call forwarding profile, click Enable. • To disable the call forwarding profile, click Disable. • Tip: To enable or disable a call forwarding profile quickly, select it and press the Space key. Setting call waiting Set call waiting 1.
Page 65: Setting Smart Dialing Options
To call a contact in the corporation, you only need to type x and the extension number. Set general smart dialing options 1. Open the phone. The Phone screen appears. BlackBerry Wireless Handheld Setting phone options Option Default Never...
Page 66 2. Click the trackwheel. A menu appears. 3. Click Options. The Phone Options screen appears. 4. Click Smart Dialing. The Smart Dialing screen appears. 5. In the following fields, type general smart dialing information: Field Country Code Type your country code. Area Code Type your area code.
Page 67: Setting Voice Mail Options
Type any additional numbers for your voice mail (for Numbers example, a password or an extension number). 6. Click the trackwheel. A menu appears. 7. Click Save. The options are saved. BlackBerry Wireless Handheld Setting phone options Description Description Default...
Page 68: Viewing Phone Information
Setting TTY options You can use text telephone (TTY) to make calls to and receive calls from other TTY devices. If you connect your handheld to a TTY device, phone calls that you receive on your handheld are converted to text. Prerequisite: To use text telephone, the following requirements must be met: •...
Page 69: View Phone Information
5. Select one of the following options: To clear the timer, click Clear Timer. • To clear both timers, click Clear All Timers. • 6. Click the trackwheel. A menu appears. 7. Click Save. The timer is reset. BlackBerry Wireless Handheld Viewing phone information...
Page 70 3: Phone User Guide...
Page 71: Browser
Browser Depending on your service provider’s plan, a browser or some browser features might not be available on your handheld. Contact your service provider for more information on available services. This section provides information on the following topics: About the handheld browsers •...
Page 72: About The Handheld Browsers
Prerequisite: To use the BlackBerry Browser, the following requirement must be met: • Your handheld must be enabled for Mobile Data Service on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange or a BlackBerry Enterprise Server version 2.2 or later for Lotus Domino.
Page 73: Browsing Web Pages
1. Open a browser. The startup screen appears. 2. Click the trackwheel. A menu appears. 3. Click Go To. A dialog box appears. 4. In the Go To field, type a URL. BlackBerry Wireless Handheld Browsing web pages Description Default WML &...
Page 74 Tip: Press the Space key to insert a period. Press a Shift key + the Space key to insert a slash mark (/). 5. Click OK. The browser requests the web page. Open a web page from a link Links to web pages appear as underlined text and usually contain the name or URL of a web page.
Page 75 To view the image on its own page, click Full Image. • To load more images on the web page, click More Images. • To load all the images on the web page, click All Images. • BlackBerry Wireless Handheld Browsing web pages...
Page 76: Refresh A Web Page
Refresh a web page You can refresh a web page to view the most current information, or if a web page stops responding. 1. On a web page, click the trackwheel. A menu appears. 2. Click Refresh. The web page is refreshed. Save a web page to the Messages screen You can save a web page to your Messages screen instead of creating a bookmark that appears on the Bookmarks screen.
Page 77: Download Applications
1. On a web page, click an application link. A menu appears. 2. Click Get Link. The application information appears. 3. Click Download. A dialog box appears. BlackBerry Wireless Handheld Description Application information Browsing web pages...
Page 78: Using Bookmarks
4: Browser 4. Click OK. The application is downloaded. The new application is added to your handheld. Using bookmarks You can save the addresses of your favorite web pages as bookmarks. Bookmarks appear in the browser, on the Bookmarks screen. Create a bookmark 1.
Page 79: Open A Bookmark
1. In a browser, click the trackwheel. A menu appears. 2. Click Bookmarks. The Bookmarks screen appears. 3. Click a bookmark. A menu appears. 4. Click Edit Bookmark. A dialog box appears. 5. Edit the bookmark. BlackBerry Wireless Handheld Description Using bookmarks Default Browser...
Page 80 Bookmarks screen — Editing a bookmark Note: To change the Make Available Offline option, you must create the bookmark again. Refer to "Create a bookmark" on page 78 for more information. 6. Click Accept. The edited bookmark is saved. Move a bookmark 1.
Page 81: Delete A Bookmark
2. Click Bookmarks. The Bookmarks screen appears. 3. Click the trackwheel. A menu appears. 4. Click View Bookmark Subfolders. The Bookmarks screen appears. 5. Click the trackwheel. A menu appears. 6. Click Add Subfolder. A dialog box appears. BlackBerry Wireless Handheld...
Page 82 Bookmarks screen — Creating a folder 7. In the Enter subfolder name field, type a name for the folder. 8. Click OK. The folder is saved. Rename a folder for bookmarks 1. In a browser, click the trackwheel. A menu appears. 2.
Page 83: Managing The Browser
3. To return to the browser, click a browser. The last web page that you viewed appears. Close the browser Closing the browser disconnects it from the wireless network. 1. In a browser, click the trackwheel. A menu appears. BlackBerry Wireless Handheld Managing the browser...
Page 84: Clear A Browser Cache
2. Click Close. Tip: To close the browser quickly, press and hold the Escape button. View the browser history The browser saves a list of the last 20 web pages that you visited during your browser session. 1. On a web page, click the trackwheel. A menu appears. 2.
Page 85: Setting Browser Options
Escape button. Escape Confirm Set whether you are prompted before scripts are Execute run. Scripts 5. Click the trackwheel. A menu appears. 6. Click Save Options. The options are saved. BlackBerry Wireless Handheld Setting browser options Description Description Default cleared cleared...
Page 86 4: Browser User Guide...
Page 87: Calendar
Calendar This section provides information on the following topics: Navigating in the calendar • Managing appointments and meetings • Setting calendar options •...
Page 88: Navigating In The Calendar
Navigating in the calendar Change the calendar format 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Select one of the following options: To view your schedule for one day, click View Day. • To view a list of your appointments and meetings, grouped •...
Page 89 3. Click Go to Date. A dialog box appears. 4. In the Go to Date field, press the Space key until the preferred options appear. 5. Click the trackwheel. The date appears. BlackBerry Wireless Handheld Navigating in the calendar Month format...
Page 90: Managing Appointments And Meetings
Prerequisite: To manage meetings on your handheld, the following requirements must be met: • Your handheld must be enabled on a BlackBerry Enterprise Server version 2.1 or later. • Wireless calendar synchronization is enabled. Refer to the Intellisync Help for more information.
Page 91 Field All Day Set whether the appointment occupies a full Event day. Start Set the date and time when the appointment starts. BlackBerry Wireless Handheld Managing appointments and meetings New Appointment screen Description Description Default cleared selected date and...
Page 92 Field Set the date and time when the appointment ends. If you modify this field, the Duration field reflects the change. Note: Lotus Notes users cannot create appointments that span days. The appointment must start and end on the same date.
Page 93 Click View Day. Day format appears. 3. Beside the start time, type the subject of the appointment. 4. Beside the subject, type a location in parentheses. 5. Roll the trackwheel to change the end time of the appointment. BlackBerry Wireless Handheld Managing appointments and meetings...
Page 94: Accept Or Decline A Meeting Invitation
6. Click the trackwheel. The appointment is saved. Open an appointment or meeting 1. Open the calendar. The calendar appears. 2. Verify that the calendar is in Day, Week, or Agenda format. Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts.
Page 95 Tip: If the calendar is in Month format, click a day. A menu appears. Click View Appts. Day format appears. 3. Click an appointment or meeting. A menu appears. 4. Click Open. If the appointment or meeting recurs, a dialog box appears. BlackBerry Wireless Handheld Managing appointments and meetings...
Page 96 To edit all occurrences of the appointment or meeting, click • Open the series. To edit only the selected appointment or meeting, click Open • this occurrence. The Appointment Details screen appears. 5. Edit the appointment or meeting.. Note: Lotus Notes users cannot edit the Start, End, Duration, or Time Zone of a recurring appointment or meeting..
Page 97: Setting Calendar Options
To send a cancellation notice to the contacts that you invited, click Yes. Setting calendar options Set calendar options 1. Open the calendar. The calendar appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The Calendar Options screen appears. BlackBerry Wireless Handheld Setting calendar options...
Page 98 4. In the following fields, press the Space key until the preferred option appears: Field Enable Set whether you can add appointments quickly Quick Entry when the calendar is in Day format. Initial View Set the format that appears when the calendar opens.
Page 99: Other Applications
Other applications This section provides information on the following topics: Tasks • MemoPad • Calculator • Alarm •...
Page 100: Tasks
Tasks Create a task You can create a task to track the progress of an assigned duty. 1. Open the tasks application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click New. The New screen appears. 4.
Page 101: Change The Status Of A Task
Note: To mark a task as Waiting or Deferred, you must edit the Status field of the task. Refer to "Edit a task" on page 101 for more information. Delete a task 1. Open the tasks application. The Find screen appears. 2. Click a task. A menu appears. BlackBerry Wireless Handheld Tasks...
Page 102: Memopad
3. Click Delete. A dialog box appears. 4. Click Delete. The task is deleted. Tip: To delete all completed tasks, on the Find screen, click the trackwheel. A menu appears. Click Delete Completed. Set task options 1. Open the tasks application. The Find screen appears. 2.
Page 103: Delete A Memo
3. Click Delete. A dialog box appears. 4. Click Delete. The memo is deleted. Set MemoPad options 1. Open the memo application. The Find screen appears. 2. Click the trackwheel. A menu appears. 3. Click Options. The MemoPad Options screen appears. BlackBerry Wireless Handheld...
Page 104: Calculator
4. In the following field, press the Space key until the preferred option appears: Field Confirm Set whether you are prompted before memos are Delete deleted. 5. Click the trackwheel. A menu appears. 6. Click Save. The option is saved. Calculator Perform a calculation 1.
Page 105: Alarm
• Turn off the handheld by pressing the Power button. • Set the Auto On/Off feature. Refer to "Set Auto On/Off options" on page 110 for more information. BlackBerry Wireless Handheld Option Alarm Default 12:00 AM...
Page 106: Turn Off The Alarm
Turn off the alarm To silence the alarm when it is sounding, press any key. • To disable the alarm, set the Daily Alarm field to Off. • User Guide...
Page 107: Options
Options This section provides information on the following topics: Handheld options • About • Applications • Auto On/Off • AutoText • Browser • Date/Time • Firewall • Localization • Message services • Network • Owner • Profiles • Screen/Keyboard • Security •...
Page 108: Handheld Options
7: Options Handheld options View handheld options 1. Open the options application. The Options screen appears. Option About View your handheld copyright information. Applications View the applications that are installed on your handheld. Auto On/Off Set your handheld to turn on and off at specified times. AutoText View, add, edit, and delete AutoText entries.
Page 109 View application information 1. Open the options application. The Options screen appears. 2. Click Applications. The Applications screen appears. 3. Click an application. A menu appears. 4. Select one of the following options: BlackBerry Wireless Handheld Handheld options Description...
Page 110 7: Options To view all application details, click Modules. A list of • modules appears. Click a module. A menu appears. Click Module Information. The application details appear. To view third-party application details, click Properties. The • application details appear. To delete a third-party application, click Delete.
Page 111 You can use AutoText to complete the following actions: correct commonly misspelled words • replace abbreviations and acronyms with complete words • insert phrases into messages by typing a keyword • View AutoText entries 1. Open the options application. The Options screen appears. BlackBerry Wireless Handheld Handheld options...
Page 112 7: Options 2. Click AutoText. The AutoText entries appear. Tip: To search for an AutoText entry, on the AutoText screen, type the first letters of the entry. Entries that begin with these letters appear. Create an AutoText entry 1. Open the options application. The Options screen appears. 2.
Page 113: Set Browser Options
You can set the default browser configuration settings. Refer to "Setting browser options" on page 85 for more information on setting other browser options. Set browser options 1. Open the options application. The Options screen appears. 2. Click Browser. The Browser screen appears. BlackBerry Wireless Handheld...
Page 114: Set The Date And Time
Set which WAP Browser opens when you press the W key on configuration the Home screen. “B” hotkey Set which BlackBerry Browser opens when you press the B key configuration on the Home screen. Note: The browser options might vary depending on the browser applications that are available on your handheld.
Page 115 Reset firewall settings You can return to the default firewall settings. 1. Open the options application. The Options screen appears. 2. Click Firewall. The Firewall screen appears. BlackBerry Wireless Handheld Handheld options...
Page 116: Message Services
Note: If your handheld is integrated with an email account using the web client, the default message service is Web Client. If your handheld is integrated with an email account using the BlackBerry Enterprise Server or BlackBerry Desktop Redirector, the default message service is Desktop.
Page 117: Select A Network Manually
4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. Select a network manually 1. Open the options application. The Options screen appears. 2. Click Network. The Network screen appears. BlackBerry Wireless Handheld Description Handheld options Default Automatic...
Page 118: Set Owner Information
7: Options 3. Click the trackwheel. A menu appears. 4. Click Scan for Networks. A list of available networks appears. 5. Click a network. A menu appears. 6. Click Select Network. The network is selected. Register your handheld manually 1. Open the options application. The Options screen appears. 2.
Page 119 Tip: To enable a profile quickly, on the Profiles screen, select a profile. Press the Space key. Create a notification profile 1. Open the profiles application. The Profiles screen appears. BlackBerry Wireless Handheld Handheld options Notification Out of Holster In Holster...
Page 120 7: Options 2. Click the trackwheel. A menu appears. 3. Click New. A list of items for which you can receive notification appears. 4. In the Name field, type a profile name. 5. Click an item for which you can receive notification. A menu appears.
Page 121 You can download tunes, or ring tones, in standard MIDI format. 1. On a web page, click a .mid file link. A menu appears. 2. Click Get Link. The MIDI File screen appears. 3. Click Save. A dialog box appears. BlackBerry Wireless Handheld...
Page 122 7: Options 4. In the Enter Tune Name field, type a name for the tune. 5. Click Save. A dialog box appears. 6. Click OK. The tune is downloaded. Tip: To listen to the tune before you download it, on the Midi File screen, click the Play icon.
Page 123 Set whether your handheld locks when you insert it Upon Holstering into the holster. IT Policy This field displays the name of the IT policy that is assigned to your handheld. BlackBerry Wireless Handheld Description Description Handheld options Default System...
Page 124: Change The Password
To receive IT policy settings over the wireless network, your handheld must be enabled on a BlackBerry Enterprise Server version 3.5 or later for Microsoft Exchange. 4. Click the trackwheel. A menu appears.
Page 125 Unlock your handheld Warning: If you type your password five times incorrectly, you are prompted to type blackberry before you can continue. On subsequent password attempts, the characters that you type are displayed in the Enter Password field. If you type your password eight times incorrectly, you are prompted to type blackberry again before you can continue.
Page 126: Service Book
7: Options 2. Click Unlock. A dialog box appears. 3. In the Enter Password field, type your password. 4. Click the trackwheel. Your handheld is unlocked. Perform Security Self Tests The Security Self Test application verifies that security software is implemented properly on your handheld.
Page 127: Accept A Service Book
3. Click the trackwheel. A menu appears. 4. Select one of the following options: To enable SIM card security, click Enable Security. • To disable SIM card security, click Disable Security. • A dialog box appears. BlackBerry Wireless Handheld Handheld options...
Page 128: Change The Sim Card Pin Code
7: Options 5. In the Enter PIN code field, type your PIN code. 6. Click the trackwheel. The option is saved. Warning: If you type a PIN code incorrectly three times, your SIM card does not function. To use your handheld with that SIM card again, you must ask your service provider for the personal unblock key (PUK) for your SIM card.
Page 129 Transport Layer Security (TLS) provides additional authentication and security when you browse web pages using the BlackBerry Browser. It is an optional security feature that you can load onto your handheld using the Application Loader tool. Refer to the Desktop Software: Application Loader Help for more information on loading applications.
Page 130: Wap Push
7: Options To add TLS to the entire connection from your handheld to a • web server, select Handheld. Note: Your browser might take more time to connect to web pages if you select Handheld in the TLS Default field. WAP Push WAP push enables you to receive content from web applications without requesting it.
Page 131 Set whether you are prompted to authenticate Trust WTLS connections if the handheld cannot authenticate the connection automatically. 4. Click the trackwheel. A menu appears. 5. Click Save. The options are saved. BlackBerry Wireless Handheld Handheld options Description Default Allow Weak...
Page 132 7: Options User Guide...
Page 133: Reference
Reference This section provides information on the following topics: Icons • Troubleshooting • Maintenance •...
Page 134: Icons
Icons Address book Icon phone number contains a pause phone number contains a wait Messages Icon message is being sent message will be sent when possible attachment request sent message was sent to the network attachment request was successful PIN or SMS message was delivered to the recipient saved draft of email or PIN message unread message transmission error message transmission error...
Page 135 Browser Icon requested web page is available unopened saved web page BlackBerry Wireless Handheld Description Description Description Icons...
Page 136 Icon opened saved web page browser is connected to the wireless network browser is not connected to the wireless network browser connection to the web page is secure browser connection to the web page is not secure play MIDI tune stop playing MIDI tune Calendar Icon...
Page 137: Troubleshooting
Application Icon Tasks Alarm Miscellaneous Troubleshooting Issue The handheld does not turn on. BlackBerry Wireless Handheld Description task is not started or is in progress task is deferred task is complete high priority low priority alarm is set Alt mode...
Page 138 Issue The handheld does not respond or is ”frozen”. The display is difficult to read. The handheld does not notify you of events such as messages, phone calls, or the alarm. Possible cause Various. The handheld is in a poorly lit area. The display font is too small.
Page 139 BlackBerry Wireless Handheld Possible cause The wireless radio is off. The handheld is not in an area of wireless coverage.
Page 140: Maintenance
Maintenance Preserve battery life Do this Set the Auto On/Off feature. Refer to page 110. Turn off the radio when you are not in an area of wireless coverage: Click the Turn Wireless Off icon. Limit your use of the backlighting feature. Delete the original message when you send a reply.
Page 141: Index
137 setting, 105 setting notification profiles, 119 troubleshooting, 138 turning off, 106 BlackBerry Wireless Handheld All Calls field, 63 All Incoming field, 61 All Outgoing field, 61 Allow Duplicate Names field, 45 alpha-dialing, 56 alternating between phone calls, 55...
Page 142 B hotkey configuration field, 114 backlighting, 138, 140 battery maintenance, 140 troubleshooting, 137, 139 BlackBerry Desktop Software Online Help, 7 BlackBerry Web Client Online Help, 7 bookmark folders creating, 81 renaming, 82 setting default, 81 bookmarks availability, 79 creating, 78...
Page 143 PIN messages, 11–13 folders for bookmarks, 81 groups, 40 meetings, 91–93 memos, 102 notification profiles, 119 BlackBerry Wireless Handheld phone call notes, 57 phone calls, 50 SIM card contacts, 46 SMS messages, 24 tasks, 100 customizing, See setting...
Page 144 Index Display Name field, 21 Display Time field, 21 distribution lists, See groups Do Not Disturb field, 120 draft messages icon, 134 saving, 12 editing appointments, 95–96 AutoText entries, 113 bookmarks, 79 contacts, 42 email and PIN messages, 15 groups, 42 meetings, 95–96 memos, 103 notification profiles, 121...
Page 145 WAP Push, 130 WTLS, 131 handheld password changing, 124 disabling, 125 incorrect, 125 setting, 124 BlackBerry Wireless Handheld help, 7 Hide Filed Messages field, 21 hiding a browser, 83 high importance, setting, 22 holding phone calls, 54 Home page address field, 72...
Page 146 Index Int’l Not to Home PLMN field, 61 integration options, 6 IT Policy field, 123 Key Rate field, 123 Key Tone field, 123 keyboard, setting options, 122 Leave messages on SIM card field, links definition, 13 email address, 13 phone number, 52 web page, 74 localization, 116 locating...
Page 147 See handheld password pauses adding, 39 definition, 39 icon, 134 personal identification number, locating, 10 phone BlackBerry Wireless Handheld adjusting volume, 54 alpha-dialing, 56 clearing timers, 69 icons, 135 resetting timers, 69 setting call barring options, 61 setting call waiting options, 64...
Page 148 Index deleting, 28 editing, 15 forwarding, 14 marking opened, 35 marking unopened, 35 opening, 10 replying to, 13 requesting more of, 10 resending, 14, 15 saving, 28 saving draft, 12 searching for, 32 sending, 11–13 setting importance, 22 setting options, 21 PIN, locating, 10 prerequisites definition, 7...
Page 149 127 icon, 137 viewing, 126 Service Center field, 27 setting BlackBerry Wireless Handheld address book options, 45 alarm, 105 auto on/off options, 110 browser options, 85, 113 calendar options, 97 date and time, 114–115...
Page 150 Index smartcase, definition, 112 SMS messages deleting, 28 forwarding, 26 marking opened, 35 marking unopened, 35 opening, 23 removing history, 26 replying to, 26 resending, 27 saving, 28 searching for, 32 sending, 24–26 setting options, 27 SMS number, locating, 23 Sort By field, 45, 65, 102 specified case, definition, 112 specifying search criteria, 33...
Page 151 53, 67 icon, 135 setting number, 67 volume adjusting for notification profiles, 120 BlackBerry Wireless Handheld adjusting for phone calls, 54 icon, 135 troubleshooting, 138 Volume field, 120 W hotkey configuration field, 114 Wait For field, 66, 67...
Page 152 Index wireless radio,troubleshooting, 139 Wireless Reconcile field, 22 wireless transport layer security, See WTLS WML, 73 worksheet, selecting in attachments, WTLS, definition, 131 User Guide...

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