Hold; Mute; Transfer; Drop - Avaya 4690IP User Manual

Hold

While on a call, press the Hold softkey (you might need to press the More
■
softkey first, if Hold is not visible).
The status LEDs turn red and flash to indicate that the call is on hold.
To return to the held call, select the call appearance using the up/down
■
arrow keys and press the Select button.

Mute

While on a call, press the Mute button. (Your call status LEDs turn red to
■
indicate that the call is muted.)
You can still hear the other person, but they cannot hear you.
To turn off Mute, press the Mute button again.
■

Transfer

1. While on a call, press the Transfer softkey (you might have to press the
More softkey first, if Transfer is not visible).
The call is placed on hold.
2. Dial the number to which you want to transfer the call.
3. When you hear ringing, press the Transfer softkey again.
4. To cancel the transfer, use the arrow keys to select the call to be transferred
and press the Select button.

Drop

While on a call, press the Drop softkey (you might have to press the More
■
softkey first, if Drop is not visible).
The current call is terminated. You receive and a dial tone so you can start
another call.
While on a locally initiated conference call, the Drop softkey disconnects
■
the last person added to the call.
Call Handling Features
Issue 3 October 2007
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