Canon Oce TDS Series Administration Manual page 123

Check Action
3 Try to "ping" Océ TDS/TCS system from the workstation:
• Open a command prompt.
• Type the command line: ping <IP address of the printing system>.
• If it is impossible to reach the printing system, then there is a problem in the net-
• If it is possible to reach the printing system, then type this new command line:
[28] Example of a modified 'hosts' file
4 The 'configuration.adt' or the 'ADT.cfg' file can be corrupted.
Re-install Océ Remote Logic or Océ Power Logic Remote on the workstation.
See:
Océ TDS/TCS/TC Connectivity information for Windows environments
work environment.
ping <hostname of the printing system>.
If it is impossible to reach the printing system with the hostname, then the DNS
server is unable to resolve the hostname.
You must add the hostname of the printing system to the 'hosts' file of your work-
station:
1- Search for the 'hosts' file on your workstation (It is located usually in the C:
\Windows\system32\drivers\etc folder).
2- Open the file in a text editor.
3- Add the IP address and the corresponding hostname at the end of the file.
4- Save and close the file.
5- Restart the workstation.
Installation procedure on page 46
No connection: the message field shows 'Trying to connect...'
Chapter 7 - Troubleshooting 123