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TROUBLESHOOTING
Error Code Chart
Led
Reading
Water temperature is lower than
zero degree or exceed 55°C
E0
Temperature sensor failure
E1 immediately shows after
pressing FILTER or HEATING
E1
E1 shows 15s after pressing FILTER
or HEATING
Problem
Power failure
No display on
the control
PRCD is off
panel
PRCD broken
Spa inlet/outlet connection
not securely tight
Drainage valve is not closed
Spa leaking
completely
Water leaks from the spa pool
body
Temperature set too low
Heating element failed
Not heating
Low water level
properly
Temperature protection switch
trip off
Bubble motor failure
Bubble Air
Auto-off 10 minutes
Blower Does
Not Work
Inflation knob is in <ON>
position
Cause
Cause
Solution
Adjust water temperature
Contact kogan.com for support.
Clean parts and tubes that water goes
through
•
Add more water to the minimum
line;
•
Clean parts and tubes that water
goes through;
•
Contact kogan.com for support.
Solution
Check power supply
Reset PRCD by following PRCD Testing
section
Contact kogan.com for support.
Tighten the inlet and outlet connection by
wrench
Close the drainage valve.
Contact kogan.com for support if spa is
still leaking.
Repair the leaking hole/spilt with the
repair kit material
Set a higher temperature
Contact kogan.com for support.
Add more water to reach the minimum
water line
Reset the heater
Contact kogan.com for support.
Waiting for 10 minutes and turn on the
Bubble button again
Turn the knob to <OFF> position and turn
on the bubble button again.
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