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Installation and
User Guide
Elara™ DX-Series
Camera
i
427-0300-00-12 - Revision 110 - May 2021
This document does not contain any export-controlled information.

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Summary of Contents for FLIR Elara DX Series

  • Page 1 Installation and User Guide Elara™ DX-Series Camera 427-0300-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 2 © 2021 FLIR Systems, Inc. All rights reserved worldwide. No parts of this manual, in whole or in part, may be copied, photocopied, translated, or transmitted to any electronic medium or machine readable form without the prior written permission of FLIR Systems, Inc..
  • Page 3 Product Registration and Warranty Information Register your Product with FLIR at https://customer.flir.com. For warranty information, see https://www.flir.com/support-center/warranty/security/flir-security-product- warranties/. 427-0300-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 4: Table Of Contents

    Table of Contents 1. Camera Overview ........................1 Accessing Product Information from the FLIR Website ............2 Camera Dimensions ......................4 Camera Specifications ......................4 2. Installation ........................... 7 Supplied Components ......................7 Site Preparation ........................7 Camera Connections ......................8 Supplying Power to the Camera ..................
  • Page 5 Table of Contents Date & Time Page ......................42 Users Page ........................43 Cloud Page ........................44 Audio Page ........................45 I/O Devices Page ....................... 45 Cyber Page ........................47 4.7.1 Certificates ......................47 4.7.2 802.1x ........................48 4.7.3 TLS/HTTPS ......................49 4.7.4 Services .......................
  • Page 6: Camera Overview

    If help is needed during the installation process, contact the local FLIR service representative or call the support number that appears on the product's page at https://support.flir.com/. All installers and integrators are encouraged to take advantage of the training offered by FLIR;...
  • Page 7: Accessing Product Information From The Flir Website

    Up-to-date resources for the camera, including the FLIR Discovery Network Assistant (DNA) software tool and this installation and user guide, are available from the camera’s product information and support pages on FLIR.com. Select Products > Security > Thermal Security Cameras, and then click the relevant product.
  • Page 8 Camera Overview FLIR Elara DX-Series Product Information Page on FLIR.com 3. Scroll down to see the camera’s specifications and related documents. 4. Click Go to Product Support to open the camera’s support page. FLIR Elara DX-Series Product Support Page 5. Click the Resources tab.
  • Page 9: Camera Dimensions

    Camera Overview Camera Dimensions Camera Specifications DX-3XX models: 320x256 Array Format DX-6XX models: 640x512 Sensitivity < 50mK @ 25°C Sensor Technology Long-Life, Uncooled VOx Microbolometer Pixel Pitch 12 µm Frame Rate NTSC: 30 Hz or PAL 25 Hz / 8.3 Hz available Model Thermal FOV Focal Length...
  • Page 10 Temporal Triggers, and manual FFC Ethernet 10/100/1000 Mbps Network APIs FLIR SDK; FLIR CGI; ONVIF Profile S Input: Four sets / 5V 10kΩ pull up Digital I/O Output: Two sets / relay output, 130mA max at 24 VDC / 24 VAC...
  • Page 11 Access control via firewall User credentials with policy enforcement Digest authentication Specifications are subject to change without notice. For the most up-to-date specs, go to www.flir.com. 427-0300-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 12: Installation

    Installation Installation This camera can be installed outdoors or indoors. For outdoor installation, FLIR recommends: · Always using weatherproof equipment, such as boxes, receptacles, connectors, etc. · For electrical wiring, using the properly rated sheathed cables for conditions to which the cable will be exposed (for example, moisture, heat, UV, physical requirements, etc.).
  • Page 13: Camera Connections

    Installation · Safety: Cables and electrical cords should be routed in a manner that prevents safety hazards, such as from tripping, wire fraying, overheating, etc. Ensure that nothing rests on the unit’s cables or power cords. · Ample Air Circulation: Leave enough space around the unit to allow free air circulation. ·...
  • Page 14: Supplying Power To The Camera

    For information regarding recommended switches, contact FLIR Support. Note: The camera does not support CDP/LLDP. · If using a PoE injector, use a FLIR CP-POE-4P-60W-xx injector or contact FLIR Support for information about compatible injectors. · If using an external AC power supply, connect the power supply's wires to the power terminal block.
  • Page 15: Waterproofing The Camera

    Installation Warnings · Make sure the camera’s power cable is properly connected. All electrical work must be performed in accordance with local regulatory requirements. · Use a UL Listed Power Adapter that meets LPS (Limited Power Source) requirements. · Note the camera's maximum power consumption: LED -40°C 25°C 60°C...
  • Page 16: Mounting The Camera

    Installation 3. While running cables, slightly bend the cables in a U- shaped curve to create a low point. This prevents water from entering the camera along the cables from above. U-Shaped Cable Installation Mounting the Camera The following accessories and adapters are available for mounting the camera: ·...
  • Page 17: Wall Mount Bracket Cx-Armx-G3

    Installation Pendant Cap Screw Pendant Cap Screw Holes on Camera 8. Securely tighten the pendant cap screw into the camera. The screw prevents the camera from rotating. 9. Try to rotate the camera and make sure it is not possible to rotate the camera. Warning: If the camera can be rotated, it could become loose and fall.
  • Page 18 Installation Step 1 Step 2 Step 3 Place the smaller, green sponge inside the bracket and route the Place the larger, black sponge Route the cables through the cables through the center of it, inside the bracket, as shown. bracket. as shown.
  • Page 19: Wall Mount Bracket With Power Box Cx-Elbx-G3

    Installation CX-ARMX-G3 dimensions 2.6.3 Wall Mount Bracket with Power Box CX-ELBX-G3 What's in the Box Item Details Wall mount bracket with power CX-ELBX-G3 Parts package NO. 3 Allen Key NO. 5 Allen Key Sponge Hex Head Cap screw M6 x 20 (stainless steel) Cable gland Quick Install Guide (this document)
  • Page 20 Installation Step 1 Step 2 Step 3 Place the sponge inside the Route the cables through the Follow camera instructions to bracket and route the cables bracket. assemble the pendant cap. through the center of it, as Use the Allen key and a hex shown.
  • Page 21: Gooseneck Mount With Power Box Cx-Gsnk-G3

    Installation 2.6.4 Gooseneck Mount with Power Box CX-GSNK-G3 Gooseneck mount (1.5 inch threaded) with IP68 power box. Item Details Gooseneck bracket and CX-GSNK-G3 box 1 power box CX-GSNK-G3 gooseneck pipe Accessory box No. 2 Allen key No. 3 Allen key No.
  • Page 22: Mount Adapters

    Installation CX-GSNK-G3 dimensions 2.6.5 Mount Adapters The following mount adapters are available for the camera: · Corner Adapter CX-CRNR-G3 · Pole Adapter CX-POLE-G3 2.6.5.1 Corner Adapter CX-CRNR-G3 90-degree exterior angle corner adapter for CX-xxxx-G3 mounts. Item Details Corner mount adapter CX-CRNR-G3 Accessory bag Stainless steel truss head screw...
  • Page 23 Installation Step 1 Step 2 Step 3 Join parts 1 and 2 together. Tighten hex head cap screws Fix assembled corner adapter to (clockwise). the wall. Step 4 · When using a wall mount bracket (pictured), affix the wall mount bracket onto the corner adapter with washers in the front and screw nuts at the back.
  • Page 24: Pole Adapter Cx-Pole-G3

    Installation 2.6.5.2 Pole Adapter CX-POLE-G3 Pole adapter for CX-xxxx-G3 mounts, including 2.5-8.5 inch straps. Item Details Pole mount adapter CX-POLE-G3 8.5" ring Accessory bag Stainless streel truss head screw M8*20 Stainless steel truss head screw M8*30 M8 washer M8 screw nut M8 spring washer Quick install guide Summarized below 1...
  • Page 25: Initial Configuration

    DHCP server, the VMS automatically assigns the camera an IP address. If the camera is managed by FLIR’s Latitude VMS or is on a network with static IP addressing, you can manually specify the camera’s IP address using the DNA tool or the camera's web page. The camera's default IP address is 192.168.0.250.
  • Page 26 Installation In the DNA Discover List, verify that the camera's status is Online. If this is the first time you are configuring the camera or if it is the first time after resetting the camera to its factory defaults, DNA automatically authenticates the camera with the default password for the camera's admin user (admin).
  • Page 27: Install And Test The Optional Wash Kit

    2.7.2 Install and Test the Optional Wash Kit As an optional accessory, FLIR recommends the Videotec line of wash kits for PTZ cameras, including the WASPT0V5L5M00 washer pump, five-liter tank, five-meter delivery kit. For general information about installing a Videotec wash kit, see the kit's instructions manual.
  • Page 28 Installation 4. Tighten the delivery joint. 5. Unscrew the knurled nut (01) from the delivery joint (02). Insert the knurled nut on the delivery pipe (03). Insert the end of the delivery pipe into the spinner (04). Lock the nut to the coupling. 6.
  • Page 29: Attach The Camera To A Vms

    Installation 1. Using the camera's web page, open the Wiper page. 2. Under Washer device installed, click On. To apply the change to this setting, the camera needs to reboot. After the camera reboots, log back in and open the Wiper page. 3.
  • Page 30: Operation

    1. Do one of the following: In the FLIR Discovery Network Assistant (DNA) tool, double-click the camera in the Discover List. The DNA tool does not require a license to use and is a free download from the product's web page on FLIR.com.
  • Page 31 Operation View Settings page for users assigned the admin or expert role Live Video You can select to view visible (V) or thermal (T) live video images. You can also set the Live Video Refresh Rate between 1-30 image frames per second (FPS). The view selected and the Live Video Refresh Rate setting only affect the live video;...
  • Page 32: Video Page

    Operation Tips · The zoom functions independently for each camera sensor. For example, zooming in when viewing thermal images does not affect visible images or video streams. · Zooming in and out affects the video streams, unlike the Live Video Refresh Rate setting. System Settings and Other Options Users assigned the admin or expert role can click System Settings to configure the camera.
  • Page 33 Operation The resolution is 640x512 and the Frame Rate range is 5-30 FPS. Codecs, Quality, and Bandwidth The codec used determines which parameters you can set that have a significant impact on the quality and bandwidth requirements of the video stream.
  • Page 34: Visible Page

    Operation The video streaming uses a protocol generally referred to as RTP, the real-time transport protocol, although there are actually a number of protocols involved, including the Real-Time Streaming Protocol (RTSP). The video stream URLs incorporate the IP address of the camera. Using the camera's default IP address, the complete URLs are: ·...
  • Page 35 Operation Advanced Settings · Night Mode—Set the visible video to: o Color (day mode) o B/W (night mode) o Auto (default)—Automatically switches the visible video mode according to light level. When Night Mode is set to Auto, you can set the thresholds at which the visible video switches from black and white to color (Night to Day Threshold) and vice versa (Day to Night Threshold).
  • Page 36 Operation · Noise reduction settings Noise reduction settings are used to reduce or eliminate artifacts that can limit the ability to positively identify an object. There are two types of noise: luminance and color (chroma) noise. 3D noise reduction and 2D noise reduction settings reduce luminance noise: dots of varying brightness levels (black, white, and gray).
  • Page 37 Operation o Manual—Allows you to specify a fixed shutter speed, iris size, and gain. Generally used where light levels are fixed and the Full Auto mode does not provide the optimal exposure. This mode is recommended for scenes where there is a fixed lighting contrast and a constant, precise exposure is required;...
  • Page 38: Thermal Image Setup - Thermal Page

    Operation Thermal Image Setup - Thermal Page In most installations, it is not necessary to change the default settings of the thermal sensor. However, in some situations, depending on weather, time of day, or scene, modifying one or more parameters can improve the video stream image.
  • Page 39 Operation Defining a custom AGC ROI To change the size of the ROI: To move the entire ROI: Hover Hover over the handle in the over the ROI, and then click and bottom-right corner of the ROI, drag it. and then click and drag it. As soon as you manually change the size of the ROI or move it, the AGC ROI setting automatically changes to Custom.
  • Page 40: Input/Output (I/O) Page

    Operation Where relevant, changing the settings on the Thermal page immediately affects the live thermal video images and stream. To save changes, click Save. To discard changes, click Reset and then Discard Changes. Input/Output (I/O) Page Adjust local and external I/O settings on the I/O page. ·...
  • Page 41: Ptz Page

    Operation PTZ Page Use the PTZ page to: · Move the camera left, right, up, or down (pan and tilt) · Define the pan and tilt speed, between 1x-10x · Zoom in and out—click once or click and hold for continuous zoom ·...
  • Page 42 Operation · Create and manage a tour of preset positions (only available if presets have been defined): To create a tour, click Create Tour. For each tour stop, click Add, select a preset, and define the amount of time in seconds the tour stops at the preset.
  • Page 43: Illumination Page

    Operation Illumination Page The camera features NIR illumination for the visible light camera. By default, infrared illumination is set to Auto; when the scene becomes dark enough, the infrared illumination turns on and the visible camera video changes to night mode (black and white video).
  • Page 44: Georeference Page

    Operation · Washer device installed—If you have installed an optional wash kit, click On. To apply changes to this setting, the camera needs to reboot. When On is selected, the following washer controls are available: · Washer o Start—Turns the washer on for the amount of time specified for the wash spray duration below.
  • Page 45 Show the direction the camera is facing (using the camera's field of view, which the camera also reports) · Supports pan and tilt cueing. For example, the FLIR CGI protocol provides pan and tilt commands to point the camera at a specific geographic location (latitude/longitude). 427-0300-00-12 - Revision 110 - May 2021...
  • Page 46: Configuration

    Configuration Configuration Users assigned the admin or expert role can click System Settings on the View Settings Home Page configure: · · Networking I/O devices · · Date and time Cybersecurity · · User accounts and passwords ONVIF interface · Audio parameters In addition, users assigned the admin or expert role can access the Firmware &...
  • Page 47: Date & Time Page

    Configuration Caution After changing the camera's IP address, the PC you are using to access the camera's web page might no longer be on the same network as the camera and can no longer access the camera's web page. To access the camera web page again, change the PC's IP address to be on the same network as the camera.
  • Page 48: Users Page

    Configuration When set to Manual, you can copy the local PC's time or specify the hour, minute, second, and date. When set to NTP, you can specify whether the camera obtains the NTP server information from the DHCP server on the network, or manually enter the NTP server information. After setting the date and time parameters, click Save at the bottom of the page.
  • Page 49: Cloud Page

    Add User Edit User Delete User Cloud Page The camera will support FLIR Cloud in future releases. 427-0300-00-12 - Revision 110 - May 2021 This document does not contain any export-controlled information.
  • Page 50: Audio Page

    Configuration Audio Page The Audio page provides configuration settings for the camera's audio input and output. The On/Off buttons affect all audio input and output. Turning audio off immediately turns off all camera audio. Audio In When audio is On, the following audio input settings appear: ·...
  • Page 51 Configuration The following settings for the device managing the external I/O connections are available: · Enabled or Disabled · Device IP address and port · Input and output base addresses You can define the number of input and output pins the device manages. The following information appears for each pin: ·...
  • Page 52: Cyber Page

    Configuration Cyber Page The Cyber page provides security configuration settings for: · Certificates · IEEE 802.1X-compliant communication · Transport Layer Security (TLS) and secure HTTP (HTTPS) communication · Other cybersecurity services Changes to the security configuration settings on the Cyber page do not immediately take effect. To apply changes, click Save and then reboot the camera.
  • Page 53: 802.1X

    Configuration To generate and install a self-signed certificate for TLS/HTTPS: 1. In the Certificates section and Certification area, select TLS/HTTPS and Self-Signed. 2. Enter information such as country code, city name, and organization name. 3. Click Create Certificate. 4. Allow 15 seconds for the camera to generate the certificate, at which point a confirmation appears.
  • Page 54: Tls/Https

    4.7.4 Services Enable or disable digest authentication for the FLIR CGI control interface. The default setting is On (enabled). Firewall Settings For enhanced security, the camera has a firewall that you can enable by clicking On. By default, when...
  • Page 55: Onvif Page

    Configuration Changes to Services settings do not immediately take effect. To apply changes to these settings, click Save and then reboot the camera. ONVIF Page The ONVIF page provides settings for auxiliary commands and for output actions. To configure the ONVIF interface: 1.
  • Page 56: Firmware & Info Page

    Configuration o P&T Start Tour—If a tour is defined on Page, initiates a tour of pan and tilt preset positions. o P&T Stop Tour—If a tour is defined on Page, stops the tour of pan and tilt preset positions. Firmware & Info Page On the Firmware &...
  • Page 57 Configuration 3. On your computer or network, browse to and select the firmware file. Caution Only upgrade to firmware developed for Elara DX-Series cameras. 4. Click Upgrade. The camera uploads and installs the firmware, which takes a minute or two. After installing firmware, the camera requires a reboot.
  • Page 58: Maintenance And Troubleshooting Tips

    However, they can require occasional cleaning. If you are not using an optional wash kit, FLIR suggests that you clean the lens windows when you notice image quality degradation or excessive contaminant build-up on them.
  • Page 59 First check to ensure the physical connections are intact and that the camera is powered on. By default the camera will broadcast a discovery packet two times per second. Use the FLIR Discovery Network Assistant (DNA) tool or a packet sniffer utility such as Wireshark and confirm the packets are being received by the PC from the camera.
  • Page 60 FLIR Systems, Inc. 6769 Hollister Ave Goleta, CA 93117 Corporate Headquarters FLIR Systems, Inc. 27700 SW Parkway Ave. Wilsonville, OR 97070 Support: https://support.flir.com/ Document: 427-0300-00-12 Revision: 110 Date: May 2021 This document does not contain any export-controlled information.

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