Mitel MiVoice 6900 Series User Manual page 5

MAKING A CALL
Calls can be made with the receiver lifted or left in the cradle
(speakerphone mode);
For external calls, dial 9 followed by the external number.
For internal calls, dial the internal user's extension number.
ANSWERING A CALL
Lift the receiver or press the speakerphone key.
ENDING A CALL
Place the receiver back in the cradle, or press the red hang up key (Goodbye key).
TRANSFERRING A CALL
While on a call, press a user speed dial key. You will be presented with immediate and
announced transfer options.
PICKUP ANOTHER RINGING CALL
When you see a call coming in, press the extension that's ringing and you will be given
the option to pickup the call.
FORWARD CALLS
Press the Forward key, choose a forward type, then enter the forward destination. To
disable, press the forward button again.
MUTE MICROPHONE
Press the Mute key. Callers will hear silence until the button is pressed again.
HOLD CALL
Press the Hold key. Callers will hear the system music on hold (if programmed). To
retrieve the call press the relevant Line key.
CALL HISTORY
Press the call history key. Choose from Missed, Outgoing, or Received call lists. Select
entry and press Dial.
3-WAY CONFERENCE
Whilst on a call, press Conf key, dial next party or use a speed dial.
Press Conf again to start conference.
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Handset & Hosted Software User Guide 6900 Series