Mitel MiVoice 6900 Series User Manual page 13

To filter on all, missed or inbox items
1. Select 'Call log'
2. Select the filter option 'All' to view all your communication log items
3. Select the filter option 'Missed' to view your missed calls items
4. Select the filter option 'Inbox' to view voicemail and recordings
To view log history for a specific contact
1. Select 'Call log'
2. Press the info icon on the right to see details about the related contact. In this view
you will also be able to see your log history for this specific user.
To call back
1. Select 'Call log'
2. Press the call icon to the right of the contact you want to call
To listen to voicemail
1. Select 'Call log'
2. Press a given voicemail item. An info view will show up and tell you to answer the
incoming call from your voicemail.
3. Answer the call from your voicemail
To listen to a recording
1. Select 'Call log'
2. Press the play button on the item you want to listen to
To perform more actions
1. Select 'Call log'
2. Hold down a log item to pop up a menu with call, SMS, delete and view details
actions
ACD Groups
The groups view lists the ACD groups that you are a member of.
NOTE: This view is only available if you are a member of an ACD group.
To login or logout of an ACD or Attendant group
1. Select 'Groups'
2. Select the toggle next to the group you want to login or logout from. You can scroll
down see more groups if all are not visible on the screen.
MiTeam
The MiTeam view is where you can create Collaboration sessions with your team
called Streams. Streams provide advanced tools for team interaction as well as
possibilities to schedule 'Meets' , which is either a voice or a web meeting.
Streams are intended for long-term Collaboration, compared to Chat sessions that are
used for quick communication.
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Handset & Hosted Software User Guide 6900 Series