Quick Reference Guide
QUICK REFERENCE GUIDE
Mitel 6940 SIP Phone
Getting started
Bottom Softkeys
6 state-based touchscreen
softkeys that support up to 30
Contacts
functions.
Displays
a list of your
contacts.
Call History
Displays a
list of your
missed,
dialed, and
answered
calls.
Voicemail
Provides
access to
your
voicemail
service.
Settings
Provides
services and
options that
allow you to
customize
your phone.
Volume
LCD Touchscreen
Adjusts the
UI navigation is performed
volume of
using the LCD touchscreen.
the ringer,
On the Home screen, swipe left
handset,
and right on the programmable
speaker,
key area to access additional
and headset.
key pages. In application and
settings menu, swipe up and down
to scroll through lists. To select an
item, tap the respective item on screen.
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Top SoftKeys
12 programmable touchscreen softkeys,
that support up to 48 functions.
Goodbye
Ends the active
call and used
for exiting menus.
Redial
Displays Call
History with a list
of outgoing calls.
Hold
Places an active
call on hold or
resumes a call
from hold.
Mute
Mutes/unmutes
all outgoing audio
on handset,
headset or
speaker.
Speaker/Headset
Toggles the phone's audio
between speaker and
headset.
Basic call handling
Placing a call
• Lift the handset, tap the Line key, or press the
key, and dial the number.
• Dial the number from the keypad and press
the Dial softkey.
Ending a call
Place the handset on its cradle, tap the Drop softkey, or press the
Answering a call
Lift the handset or press the
Ignoring a call
Press the
key or tap the Ignore softkey when the phone is ringing to ignore the
incoming call and (if configured) send the incoming call directly to voicemail.
Redialing
Tap the Redial softkey or press the
or
Press the
key once to access the Call History application with a list of recently
dialed numbers. Swipe up and down to scroll through the entries, select the entry, and
tap the Dial softkey to redial the selected number.
Muting or unmuting a call
Press the
key while on an active call to mute the microphone for your handset,
headset or speaker. Press the
Holding and resuming a call
1. To place an active call on hold, press the
applicable Line key.
2. To resume the call, press the
Note: For details on all the available features and options, refer to the Mitel 6940 SIP Phone User
Guide.
key for handsfree operation.
key twice to call the last dialed number
key again to unmute the audio.
key. A
(hold) icon flashes on the
key again or tap the respective Line key.
key.
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