Warranty - Labomed PRIMA Mm User Manual

Surgical and diagnostic microscope
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Prima Mµ

25. WARRANTY

This product is warranted by LABOMED against defective material and workmanship under normal
use for a period of one year from the date of invoice to the original purchaser. (An authorized dealer
shall not be considered the original purchaser). Under this warranty, LABOMED's obligation is to
repair or replace the defective part or product at LABOMED's discretion.
This warranty applies to new products and does not apply to a product that has been tampered with,
altered in any way, misused, damaged by accident or negligence, or which has had the serial number
removed, altered, or effaced. Nor shall this warranty be extended to a product installed or operated in
a manner not in accordance with the applicable LABOMED instruction manual, nor to a product which
has been sold, serviced, installed, or repaired other than by a LABOMED factory or authorized
LABOMED Dealer.
All claims under this warranty must be in writing and directed to the LABOMED factory or its
authorized dealer for this device making the original sale and must be accompanied by a copy of
the purchaser's invoice.
This warranty is in lieu of all other warranties implied or expressed. All implied warranties of
merchantability or fitness for a particular use are hereby disclaimed. No representative or other
person is authorized to make any other obligations for a LABOMED product. LABOMED shall not be liable
for any special, incidental, or consequent damages for any negligence, breach of warranty, strict liability,
or any other damages resulting from or relating to design, manufacture, sale, use, or handling of the
product.
PRODUCT CHANGES
LABOMED reserves the right to make changes in design or to make additions to or improvements in
its products without obligation to add such to products previously manufactured.
CLAIMS FOR SHORTAGES
We use extreme care in selection, checking, rechecking, and packing to eliminate the possibility of
error. If any shipping errors are discovered:
1. Carefully go through the packing material to be sure nothing was inadvertently overlooked
when the unit was unpacked.
2. Call the dealer you purchased the product from and report the shortage. The materials are packed at the
factory and none should be missing if the box has never been opened.
3. Claims must be filed within 30 days of purchase.
CLAIMS FOR DAMAGES IN TRANSIT
Our shipping responsibility ceases with the safe delivery in good condition to the transportation
company. Claims for loss or damage in transit should be made promptly and directly to the
Transportation company.
If, upon delivery, the outside of the packing case shows evidence of rough handling or damage, the
transportation company's agent should be requested to make a "Received in Bad Order" notation on
the delivery receipt. If within 48 hours of delivery, concealed damage is noted upon unpacking the
shipment and no exterior evidence of rough handling is apparent, the transportation company should
be requested to make out a "Bad Order" report. This procedure is necessary in order for the dealer to
maintain the right of recovery from the carrier.
32
6210000-795
Issue 1.6
Prima Mµ
Printed on Jan.,2021

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