Merck MilliSentials MISELLABST User Manual page 24

Topic/Question
Setting up by Configuring Wireless Connectivity
My printer did not
restart during
Wireless Configuration.
My printer restarted but the
network light never turned
green and I never got an
IP address.
Label Alignment and Printer Settings
I accidentally reset my
printer. What should I do?
My label text is misaligned
slightly right/left or up
and down.
Using MilliSentials Lab Labeling System Software
My printer icon is red,
even after updating my
connection (on a host
computer connected
via USB).
My printer icon is red,
even after updating my
connection (on a host
computer connected
via network).
20508785w REV 12/20
Cause
USB Cable not connected
or not connected to the
installation port.
Unreliable or spotty
WiFi network.
®
Printer installation process
was unsuccessful.
IT Administrator or
Security issue.
Incorrect Country selected
Incorrect Network Name
Incorrect PSK (password)
Network issue causing
problems with wireless
configuration.
IT Administrator or
Security issue.
--
A minor text adjustment
may be necessary.
USB cable not well
connected.
IP address typo in the
Settings menu or "update"
not confirmed.
Wireless connection spotty
or unstable or Wireless
connection dropped.
24 of 27
Answer/Suggested Fix
Check to see if USB cable is connected and
secure. Make sure that it is connected to the
same port that was used to install the printer.
If your Wi-Fi network is not reliable, then it
will affect your ability to print successfully. We
suggest using another network, ethernet cable
or Simple Kiosk Mode via hardwired
(USB) connection.
From Zebra Setup Utilities, print a configuration
report labels. If the labels do not print, then
re-install the printer. See troubleshooting section
Installing your Printer (p.23)
Contact your IT administrator.
Go through the steps for printer set up again.
Ensure that the correct country is selected from
the drop-down menu. Ensure that the network
name (ESSID) is exactly how it appears on your
network connection and the password is entered
correctly with no typos.
Try Facilitating Network Connection using
a Mobile Device. See Bluetooth™ Pairing (p.12).
If problem persists, try another wireless
connection or contact your IT administrator. Use
Simple Kiosk Mode via Hardwire (USB) printing
in the meantime.
See Using Settings Reset File (p.26).
See Making Minor Label Alignment Adjustments
(p.25).
Check the connection of your USB cable.
Ensure that you have the correct IP address
(periods included) entered and that you've
pressed "update" under the settings menu.
Check your network connection. If the problem
persists for wireless connection, try connecting
using Simple Kiosk Mode via hardwire connection,
as the connection may not be stable, and contact
your IT administrator.