Appendix A.5.2 Using Fs-Gui - SMC Networks Lochinvar ProtoNode Startup Manual

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Appendix A.5.2 Using FS-GUI

Completing a Diagnostic Capture through the FieldServer allows network connections (such as Ethernet
and Wi-Fi) to be captured. Once the Diagnostic Capture is complete, email it to technical support. The
Diagnostic Capture will accelerate diagnosis of the problem.
Open the FieldServer FS-GUI page.
Click on Diagnostics in the Navigation panel.
Go to Full Diagnostic and select the capture period.
Click the Start button under the Full Diagnostic heading to start the capture.
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When the capture period is finished, a Download button will appear next to the Start button
Click Download for the capture to be downloaded to the local PC.
Email the diagnostic zip file to technical support.
NOTE: Diagnostic captures of BACnet MS/TP communication are output in a ".PCAP" file
extension which is compatible with Wireshark.
Lochinvar ProtoNode Start-up Guide
Page 34 of 56

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