Surcharge; Enabling/Disabling Surcharge - Ingenico MOVE/5000 User Manual

Surcharge

The EFTPOS terminal can add a surcharge to every contact and contactless transaction processed. The
surcharge can be either a fixed dollar amount ($1.00 per transaction, for example) or it can be a percentage
of the total transaction (2%, for example).
If required, the method of calculation and the surcharge amount can be different for different card types.
The surcharge amount is always displayed on the customer and merchant receipts.
Customers should be made aware of the surcharge before the transaction is entered into. The customer
will have the option on the terminal screen to not accept the surcharge and cancel the transaction. Note:
Surcharge must be added to the total amount for refund transactions.
Note: Please refer to your POS Vendor Point of Sale manual on how to initiate this transaction at the POS if in
integrated mode.

Enabling/disabling surcharge

Step 01 Step 02 Step 03
Press Menu key Press 4 to select Press 5 to select Surcharing
Terminal
39 Ingenico MOVE/5000 Terminal User Guide