Ingenico MOVE/5000 User Manual page 38

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Step 07
Press Enter to confirm key
and the merchant receipt
will print automatically
If the pre-auth transaction is not found
on the terminal, the customer's credit
card will be required.
a. Ask the customer to insert or
swipe their card.
b. Enter the last 8 digits of the RRN
from the merchant receipt and
press Enter.
c. Enter the pre-auth date from the
receipt in DD/MM format and
press Enter
Step 08
Ask the customer to sign the
receipt if required
You will need to verify your
customers' signature
Press Yes if the signature
matches
Step 09
Press Yes to print the
customer receipt if required
38 Ingenico MOVE/5000 Terminal User Guide

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