Malfunction
The sample chamber lid
will not open.
Powder from a cuvette
has leaked into the
spectrometer.
Liquid from a cuvette has
leaked into the
spectrometer.
When starting the
measurement, the high
voltage shuts off again
No spectrum is displayed
when the measurement is
started.
The analysis results for
the control sample
indicate large deviations.
SPECTROCUBE C — 28.08.2019
Cause
Measurement procedure is
not finished yet.
Defective sample chamber
lid locking mechanism.
Apparent contamination.
Additional contamination
that cannot be accessed.
Apparent visible
contamination.
Additional contamination
that cannot be accessed.
Faulty safety switches or
defective X-ray tube.
There is no sample at the
measurement position.
Defective shutter, stop
mechanism, excitation
system or detection
system.
There is no proper sample
at the measurement
position or no sample at
all.
The MCA calibration was
not optimal.
Other malfunctions in the
system.
Troubleshooting
Remedy
Wait a few seconds for the lid to
be unlocked after the
measurement is finished.
Please contact your Service
Center.
Clean the sample chamber.
Clean the film holder and change
the protective film.
Please contact your Service
Center.
Clean the sample chamber.
Clean the film holder and change
the protective film.
Please contact your Service
Center.
Please contact your Service
Center.
Place a sample at the
measurement position.
Please contact your Service
Center.
Place a reference sample onto
the measurement position.
Repeat the MCA calibration.
Please contact your Service
Center.
— 37
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