Troubleshooting - Pit Boss BLUE BLAZING 3 Series Assembly And Operation Manual

Proper cleaning and maintenance will prevent common operational problems. When your Pit Boss® smoker is operating poorly,
or used less frequently, the following troubleshooting tips may be helpful. For FAQ, please visit www.pitboss-grills.com. You may
also contact your local Pit Boss® authorized dealer or contact Customer Service for assistance.
WARNING: Always disconnect the electrical cord prior to opening the smoker for any inspection, cleaning,
maintenance or service work. Ensure the digital electric smoker is completely cooled to avoid injury.
PROBLEM CAUSE
No Power To Not Connected To
Control Power Source
Fuse Blown On
Controller
Faulty Controller
Power Light Unit Not Turned On
Not On
Faulty Controller
Element (Heating) Bad Connection
Not On
Faulty Controller
Unit Takes Cold Climate
Too Long /
Extension Cord Used
Excessive Time To
Achieve Desired
Temperature
Door Not Closed
Water Pan Not
Properly Located
Faulty Controller
Door Not Closing Poor Door Alignment
Properly
Damaged Door Seal
Grease Leaking Door Not Closing
From Cabinet Door Properly
Unit Not Level
Grease Tray Is Full
Drain Tube Is Clogged Follow Care and Maintenance instructions.
No Smoke Is Being No Wood Chips
Produced
Element Times Out,
Not Enough Heat To
Wood Chips
Damaged Wood
Chip Box

TROUBLESHOOTING

SOLUTION
Ensure smoker is plugged into a working power source. Reset breaker. Ensure GFCI is the
correct power supply (see Electric Wire Diagram for access to electric components). Ensure
all wire connections are firmly connected and dry.
Remove cooking components from the main smoke cabinet. Turn the unit onto its side, and
remove the screws on the rear side of the Control Board. Check the fuse for a broken wire or
if the wire has turned black. If yes, manually replace with a new fuse.
Controller needs to be replaced. Contact Customer Service for a replacement part.
Rotate Controller to turn unit on.
Controller needs to be replaced. Contact Customer Service for a replacement part.
Check to ensure the connectors are firmly connected. Disconnect, and reconnect.
Controller needs to be replaced. Contact Customer Service for a replacement part.
Outdoor temperature is below 65°C / 18°F, so the unit may take extended heating time.
Using an extension cord may reduce the power supply to the unit. Plug the appliance
directly into power source or ensure maximum length extension cord is 7.6 meters / 25 feet,
minimum gauge 12/3.
Ensure door is closed, seal is not damaged, and the door latch is secure.
Check the water pan to ensure it is sitting properly on the support brackets. See Assembly
Instructions for further instruction.
Controller needs to be replaced. Contact Customer Service for a replacement part.
Adjust door hinges to ensure that door is mounted correctly. See Assembly Instructions.
Door needs to be replaced. Contact Customer Service for a replacement parts.
Ensure door is closed, seal is not damaged, and the door latch is secure.
Move unit to a level cooking surface. Ensure that there is no damage to the support legs.
Empty grease tray and re-install. Follow Care and Maintenance instructions.
Add wood chips to the wood chip box.
The heating element is not staying on long enough to heat the wood chips, which is due to
the TEMP being set too low. First, open the rear vents completely to promote airflow. Next,
reset TEMP higher to turn on the element for 20 minutes.
Wood chip box needs to be replaced. Contact Customer Service for a replacement parts.
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