Hold A Call; Swap Between Active And Held Calls; Send A Call To Voicemail; Call Park - Cisco Webex 800 Series User Manual

Hold a Call

Hold a Call
During an active call, you may need to put a caller on hold. When you put a caller on hold, the Hold button
changes from black to blue.
Procedure
Step 1 From the active call screen, tap Hold
Step 2
To return to the held call, tap Hold

Swap Between Active and Held Calls

You can have up to four calls on your phone line. However, only one call can be active at a time, with the
other calls on hold.
When you're on an active call, you can access a held call. The phone places the original call on hold.
Procedure
From the Cisco Phone

Send a Call to Voicemail

There may be times that you want to send the person you're talking with to your voicemail. If enabled by
your system administrator, you may divert an active call to your voicemail. When diverted, your line becomes
available to make or receive calls.
Procedure
Step 1
From the active call, tap the Overflow menu.
Step 2 Tap Send call to voicemail.

Call Park

If enabled by your system administrator, you can temporarily store, or park, a call and pick it up on another
phone in your call control system.
When you park a call, a pop-up on your phone confirms that the call is parked and includes the call extension
and call park number. You need the call park extension number to pick the call up on another phone.
The parked number displays as a notification on your phone until:
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app, tap the desired held call.
Cisco Phone App