John Lewis JLBIWD1405 User Manual page 59

Problem
The spin phase does not oper-
ate or the washing cycle lasts
longer than usual.
There is water on the floor.
You cannot open the appliance
door.
The appliance makes an unusu-
al noise and vibrates.
The programme duration in-
creases or decreases during
programme execution.
The washing results are not
satisfactory.
Too much foam in the drum
during the washing cycle.
After the washing cycle, there
are some detergent residues in
the dispenser drawer.
Washer Dryer User Manual
Possible solution
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary.
Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase again. This
problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight and there is not
water leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
• Make sure that a washing programme that ends with water in tub, has
been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance. Contact the Au-
thorised Service Centre.
If you need to open the door, please read carefully "Emergency door
opening".
• Make sure the levelling of the appliance is correct. Refer to "Installation in-
struction".
• Make sure that the packaging and/or the transit bolts are removed. Refer
to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
• The SensiCare System is able to adjust the programme duration according
to the type and the laundry load size. Refer to "The SensiCare System load
detection" in "Daily Use" chapter.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you wash the
laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
• Reduce the quantity of detergent.
• Make sure that the flap is in the correct position (UP for powder deter-
gent - DOWN for liquid detergent).
• Make sure you have used the detergent dispenser according the indica-
tions given in this user manual.
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