Customer Support; Channels; Recording Programs; Conflicts - Toshiba SD-H400-S-TU Installation Manual

5Troubleshooting-New.fm Page 48 Monday, June 9, 2003 3:04 PM
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Customer Support

TiVo is dedicated to providing you with quality support and customer service. When you
have a question:
1. Use this chapter.
2. Use the troubleshooting in the Tivo Viewer's Guide. It contains troubleshooting on the
following topics:
The SD-H400's Phone Calls

Channels

Live TV

Recording Programs

Conflicts

Parental Controls
Audio/Video
The TiVo Service
3. Use online support. Go to www.tivo.com/support. You'll find Frequently Asked
Questions, step-by-step troubleshooting, and the ability to get interactive help from
expert users.
4. Call Customer Support. After checking Troubleshooting and online Customer Support
for assistance, call Customer Support at 1-877-367-8486.
T r o u b l e s h o o t i n g