Toshiba SD-H400-S-TU Installation Manual page 67

5Troubleshooting-New.fm Page 54 Monday, June 9, 2003 3:04 PM
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If you have a satellite box and used the Serial Control cable:
• Make sure the satellite box is turned on.
• Verify that the Serial Control cable is plugged into the data connector on the satellite
box and into the Channel Change-Serial connector on the back of the SD-H400.
• Unplug the satellite box from the wall, then plug it back in. Then try changing
channels with the TiVo remote again.
• Try using the cable or satellite box's remote to change the channel. If it doesn't work,
contact the manufacturer or service provider for assistance.
• You may have incorrectly specified the type of program guide for your DIRECTV
satellite receiver. There are two types of program guides: MPG (Master Program
Guide) and APG (Advanced Program Guide). First, unplug the power cord for the
satellite receiver and plug it back in. Next, go to TiVo Central, then Message & Setup,
then Recorder & Phone Setup, then Cable/Satellite Box, then Control Cable/Sat. Setup
and select "Satellite Box." On the Connection to Satellite screen, if you originally
selected Serial-MPG, change your selection to Serial-APG. (If you originally selected
Serial-APG, change it to Serial-MPG.) You can also check the manual for your
satellite receiver (as well as the satellite receiver's system setup screen) for
information on the type of program guide it uses.
T r o u b l e s h o o t i n g