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If Something Goes Wrong
HDD indicator does not light
❖
Are the power cable and the signal cable connected to the hard disk drive correctly?
❖
Is the hard disk drive installed correctly?
Operating system does not run
❖
Are the mouse and the keyboard connected correctly?
Before calling for service
If you cannot solve the problem yourself, please confirm and record the following
information prior to contacting Toshiba Technical Support:
❖
Product name and model number of the server (located on the rear of the server)
❖
Serial number of the server
❖
List of hardware and software components installed in the server
❖
Brief statement of the problem
❖
How frequently the problem occurs
❖
Environment in which the problem occurred
❖
Method of simulating the problem
Toshiba Technical Support
If you need assistance:
❖
www.support.toshiba.com
Download the latest drivers, view detailed installation instructions, and access the latest
server information
❖
InTouch
sm
Calling within the United States (800) 457-7777
Calling from outside the United States (949) 859-4273
Center
Before calling for service
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