Diagnostics Utility; Starting The Diagnostics Utility - Oracle MICROS 6 Series Setup Manual

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8

Diagnostics Utility

This utility lets you view information about the workstation, test features to confirm
their functional state, and configure peripheral and option devices.
If logged in as a non-Administrator account, the Administrator password is required to
access the Diagnostics Utility.

Starting the Diagnostics Utility

Viewing System Information
Testing the LCD Display
Testing the Integrated Magnetic Stripe Reader and RFID Scanner
Testing the Encrypted Magnetic Stripe Reader
Testing the Customer Display
Testing the Cash Drawers
Performing an RS232 Loopback Test
Testing an RS232 Printer
Performing an IDN Loopback Test
Testing an IDN Printer
Viewing Diagnostics Reports for Devices on COM Ports
Viewing Hardware Controls
Viewing Diagnostics Reports for I2C Devices
Testing the Fingerprint Reader
Configuring and Testing the USB Serial Expansion Module
Saving Configuration Data
Starting the Diagnostics Utility
For workstations with Microsoft Windows:
Press Start.
1.
Press File Explorer.
2.
Navigate to the C:\Bin\ folder.
3.
Double-tap BigPool_Diagnostic_Utility.exe.
4.
For workstations with Oracle Linux for MICROS:
From Simphony OPS, press Ctrl+Alt+Fx (where x = 4, 5, or 6) to open another
1.
terminal window.
Log in as possupport user.
2.
8-1

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