8
Diagnostics Utility
This utility lets you view information about the workstation, test features to confirm
their functional state, and configure peripheral and option devices.
If logged in as a non-Administrator account, the Administrator password is required to
access the Diagnostics Utility.
•
Starting the Diagnostics Utility
•
Viewing System Information
•
Testing the LCD Display
•
Testing the Integrated Magnetic Stripe Reader and RFID Scanner
•
Testing the Encrypted Magnetic Stripe Reader
•
Testing the Customer Display
•
Testing the Cash Drawers
•
Performing an RS232 Loopback Test
•
Testing an RS232 Printer
•
Performing an IDN Loopback Test
•
Testing an IDN Printer
•
Viewing Diagnostics Reports for Devices on COM Ports
•
Viewing Hardware Controls
•
Viewing Diagnostics Reports for I2C Devices
•
Testing the Fingerprint Reader
•
Configuring and Testing the USB Serial Expansion Module
•
Saving Configuration Data
Starting the Diagnostics Utility
For workstations with Microsoft Windows:
Press Start.
1.
Press File Explorer.
2.
Navigate to the C:\Bin\ folder.
3.
Double-tap BigPool_Diagnostic_Utility.exe.
4.
For workstations with Oracle Linux for MICROS:
From Simphony OPS, press Ctrl+Alt+Fx (where x = 4, 5, or 6) to open another
1.
terminal window.
Log in as possupport user.
2.
8-1
Need help?
Do you have a question about the MICROS 6 Series and is the answer not in the manual?