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Oracle MICROS Workstation 6 Setup Manual

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Oracle
MICROS Workstation 6
®
Setup Guide
December 2015

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Summary of Contents for Oracle MICROS Workstation 6

  • Page 1 Oracle MICROS Workstation 6 ® Setup Guide December 2015...
  • Page 2 Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc.

  • Page 3: Table Of Contents

    Contents Contents ............................3 Tables .............................. 6 Figures ............................. 7 Preface ............................. 8 Audience ..........................8 Admonitions ..........................8 Customer Support ........................8 Documentation ........................9 Revision History ........................9 Introduction to the Workstation 6 .................... 10 Power Management ......................10 Power Management State Changes ................
  • Page 4 Power Considerations for Peripheral Devices ..............44 Safety and Handling ........................45 Safety Agency Compliance Statements ................45 Safety Precautions ......................45 Modifications to Equipment ..................45 Placement of an Oracle Product ................... 45 SELV Compliance ......................45 Power Cord Connection ....................46 Contents...
  • Page 5 Battery Warning ......................47 System Unit Cover ......................47 Care and Handling ....................... 47 Equipment Placement ....................47 Electromagnetic Interference ..................47 Cleaning .......................... 48 Certifications ..........................49 Declaration of Conformity ....................49 Restriction of Hazardous Substances (RoHS) ..............49 Product Take Back and Recycling ..................

  • Page 6: Tables

    Tables Table 1 - Power Management State Changes ................11 Table 2 - Diagnostics: System Information ................22 Table 3 - BIOS Security Settings ....................26 Table 4 – Advanced BIOS Security Settings ................28 Table 5 - IDN Pin Reference ......................30 Table 6 - Series 2 Cash Drawer Pin and Signal Reference ............

  • Page 7: Figures

    Figures Figure 1 - Workstation 6 Primary I/O Panel ................12 Figure 2 - Option I/O Ports ......................13 Figure 3 –MICROS Port ....................... 13 Figure 4 - Powered RJ45 Pin Reference ..................30 Figure 5 - Series 2 Cash Drawer Pin Reference ................ 31 Figure 6 - Customer Display Pin Reference ................

  • Page 8: Preface

    Preface Audience This document is intended for those who will be setting up, installing, and operating the Oracle MICROS Workstation 6 hardware. It is not specific to a particular software application. Admonitions The following symbols may appear in this book: Caution: There is a risk of personal injury and equipment damage.

  • Page 9: Documentation

    Documentation Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/ Revision History Date Description of Change March 31, 2015 • Initial publication. July 27, 2015 • Updated copyright information. August 3, 2015 • Added details for securing the workstation display to the wall mount.

  • Page 10: Introduction To The Workstation 6

    Introduction to the Workstation 6 The Oracle MICROS Workstation 6 (WS6) is a Point of Sale (POS) terminal featuring a 15.6” widescreen high-definition display with a projected capacitive touch screen running the Microsoft Windows Embedded 8.1 Industry Pro Retail operating system.

  • Page 11: Power Management State Changes

    In this state: The AC power cord is connected to a wall outlet. The operating system and applications are not running. The RAM contents are undefined. The Operator LED is off. The Operation LCD is blank. • In this state: The operating system and POS application are in operation.

  • Page 12: I/O Ports

    I/O Ports Primary I/O Ports The Primary I/O Panel shown in Figure 1 contains the following ports: • 12V Power Output • 12V Power USB Header IDN Port RS422/RS232 • • Series 2 Cash Drawer x2 The Series 2 ports are more compact than the previous generation and feature an expanded number of pins to accommodate more options on the cash drawer interface.

  • Page 13: Option And Micros Ports

    Option and MICROS Ports You can find the Workstation 6 Option ports and the MICROS port shown in Figure 2 and Figure 3 under the Rear Cover and they contain the following ports: • MICROS The MICROS port provides connectivity to the system through a number of industry standards, including Serial (UART), SDIO, USB, and PCIe.

  • Page 14: Expansion Module Location

    A Diagnostic Utility that provides the resources for testing functionality and validating software versions. The utility allows users to test peripheral components. The Oracle MICROS Client Application Loader for remotely managing the • software on the Workstation 6. Introduction to the Workstation 6...

  • Page 15: Workstation 6 Set Up

    Workstation 6 Set Up Removing the Adjustable Stand Cover Removing the adjustable stand cover is a common procedure used when setting up the Workstation 6. Use the front tabs (1) and the edges (2) to pop the cover off the Workstation 6 adjustable stand.

  • Page 16: Securing The Workstation 6 To The Adjustable Stand

    Securing the Workstation 6 to the Adjustable Stand The adjustable stand is a mounting option for the Workstation 6. When using this option, ensure that the workstation is properly secured to the adjustable stand. 1. Place the Workstation 6 adjustable stand on its back and connect the AC power cable from the wall outlet.
  • Page 17 5. Lay the Workstation 6 on the mount and pull it toward you until you hear a click. 6. Make sure the quick release pin is depressed. If it is not depressed, you must pull the Workstation 6 toward you until it clicks in place. 7.

  • Page 18: Installing The Wireless Networking Module

    9. Use the Velcro under the stand cover to organize cables. Installing the Wireless Networking Module The Workstation 6 supports an optional wireless networking module comprising of a large PCB module, a small PCB module, and two wireless antennas. The hex key is required for installation.
  • Page 19 3. Insert the large PCB module into the PCB slot. 4. Secure the PCB module in place using the screws. 5. Insert the small PCB module in the slot on the large PCB module. 6. Peel the stickers off the wireless antennas. 7.

  • Page 20: Securing The Workstation Display To The Wall Mount

    Securing the Workstation Display to the Wall Mount The Workstation 6 supports an optional wall mounting bracket for the workstation display. 1. Install the Wall Mount. a. Ensure that the metal bracket is levelled with the integrated spirit level. b. Mark the positions of the holes at the 4 corners. Create the holes by drilling into the wall.
  • Page 21 4. Connect the power supply connector to the power connector. 5. Slide the locking level to the right, and then tighten the screw with the hex key. 6. Conceal the cables with the cable casing. 7. Secure the cable cover with the thumb screw provided. Workstation 6 Set Up...

  • Page 22: Workstation 6 Utilities And Configurations

    Workstation 6 Utilities and Configurations Diagnostics Utility This utility allows you to view information about the workstation, test features to confirm their functional state, and configure peripheral and option devices. Starting the Workstation 6 Diagnostics Utility 1. Tap Start. 2. Tap File Explorer. 3.

  • Page 23: Testing The Lcd Display

    Field Description UED CTRL Version Shows the USB port driver version number. The Workstation 6 uses this driver to enable or disable USB ports. E2PROM Driver Version Shows the E2PROM driver version number. CAL Version Shows the Client Application Loader version number. UUID Shows the Universally Unique Identifier, which enables distributed systems to uniquely identify information...

  • Page 24: Testing The Customer Display

    Testing the Customer Display On the Customer Display tab, you can test the connectivity and functionality of an integrated or pole 240 x 64 Customer Display. On the Customer Display Ex tab, you can test the graphics capabilities of an integrated or pole 240 x 64 Customer Display and retrieve the integrated firmware version.

  • Page 25: Testing An Idn Printer

    4. Verify that the Tx Bytes field and Rx Bytes field increments. 5. Tap Quit Test. Testing an IDN Printer On the IDN Print tab, you can test connectivity and print line-by-line at an IDN Roll Printer with an ID of 1. You must have an RS422 (6 pin to 8 pin) cable. 1.

  • Page 26: Bios Configuration

    BIOS Configuration This section describes how to enter the BIOS System Configuration Utility and how to configure the system BIOS. Starting the BIOS System Configuration Utility To configure the BIOS, start the BIOS System Configuration Utility using the following steps: 1.
  • Page 27 Setting Description of Options Min. Password Length Set a minimum length to enforce for user passwords. HDD Password Select Select the password structure to apply to hard disk drives: User Only: supports user account • passwords. User + Master: supports user account •...

  • Page 28: Configuring The Boot Priority For Devices

    Configuring the Boot Priority for Devices On the Boot tab, use the arrow keys to reorder the priority list for boot devices. The BIOS reads the devices from top to bottom in determining the method for booting into the operating system. For example, if you want the workstation to boot from a DVD whenever a user inserts a disc and the HDD installation when there is no operating system disc, make sure to place the DVD device, such as USB DVD, higher on the list than the HDD with the operating...
  • Page 29 Setting Description of Options 422/232 Mode Selection If you enabled 422 Mode Selection, select 422 Mode or 232 Mode depending on the serial connection you want the IDN port to accept. Power Failure Restoration Select the action taken by the system in the event of a power failure: •...

  • Page 30: Technical Information

    Technical Information I/O Panel Connectors IDN RS422/232 The IDN connector can be configured to run in RS422 mode or RS232 mode as shown in the following table: Table 5 - IDN Pin Reference RS422 RS232 Powered RJ45 The powered RJ45 connector contains the following pins: Figure 4 - Powered RJ45 Pin Reference Technical Information...

  • Page 31: Series 2 Cash Drawer

    Series 2 Cash Drawer The Series 2 Cash Drawer connector is an 8-pin Mini-IDN. You can convert this connector into a traditional 4-pin IDN connector by using a P/N 300290-020 cable. Figure 5 - Series 2 Cash Drawer Pin Reference The following table describes the signal name and function of each pin: Table 6 - Series 2 Cash Drawer Pin and Signal Reference Pin #...
  • Page 32 4. DDR3L SoDIMM RAM You must insert RAM in this position when using a single-stick configuration. The system board shows text designating the location as shown in the diagram. 5. DDR3L SoDIMM RAM Technical Information...

  • Page 33: System Block Diagram

    System Block Diagram Figure 7 - System Block Diagram Technical Information...

  • Page 34: Troubleshooting

    Troubleshooting This chapter provides instructions for general troubleshooting tasks. Basic Troubleshooting The following table contains descriptions and solutions for common problems encountered when installing or operating the Workstation 6. Table 7 - Basic Troubleshooting Problem Possible Causes Solution The Workstation 6 does not No power to the Make sure you connected start and does not show the...

  • Page 35: Unmounting The Workstation 6

    Unmounting the Workstation 6 1. Disconnect all cables from the I/O ports. 2. Tilt the Workstation 6 Head back to angle the I/O ports up. 3. Disconnect the DC power cable. 4. If you secured the Workstation 6 to the adjustable stand using a security screw, remove the security screw.

  • Page 36: Disassembling The Workstation 6

    Disassembling the Workstation 6 Caution: The Workstation 6 Power Supply Unit (PSU) contains a permanently-connected fuse in the neutral line. After a fuse operation, parts of the PSU remain energized and present a shock hazard as long as the AC power cord is connected. Always disconnect the AC power cord before opening the unit for service or configuration.

  • Page 37: Reassembling The Workstation 6

    8. Loosen the five captive screws from the back of the unit. 9. Gently push the rear cover away from the power button. 10. Gently lift the rear cover. Reassembling the Workstation 6 1. Place the rear cover over the system board and slide it toward the power button. 2.
  • Page 38 workstation in which it is installed. Do not misplace or install an unmatched tag. 4. Slide in the magnetic stripe reader and tighten the two captive screws. 5. Connect the left and right speaker cables. Connect the speakers based on their orientation as shown.

  • Page 39: System Recovery

    System Recovery You can perform system recovery on the Workstation 6 to: Wipe the hard drive. • • Restore all PC settings to factory settings. Remove all user accounts and settings. • You can perform system recovery using the Microsoft Windows operating system recovery feature, from the BIOS, or by using the recovery button on the Workstation 6.

  • Page 40: Recovery Button

    Utility starts. If the workstation boots into the operating system without starting the utility, restart the workstation and try again. 2. On the Advanced tab, use the arrow keys to select Special Configuration, and press Enter. 3. Select Factory Recovery and press Enter. 4.

  • Page 41: Product Specifications

    Product Specifications Technical Specifications Table 8 - Workstation 6 Technical Specifications Specification/Feature Workstation 6 Processor Intel Atom E3827 Dual Core Hyperthreaded Processor Display 15.6” Wide Screen High Definition (1920x1080 FHD) Display Multi-Touch Projected Capacitive Touchscreen HDMI Connector for 2 Display Output Memory 4GB DDR3L 1333MHz Standard, Expandable to 8GB Storage...
  • Page 42 Specification/Feature Workstation 6 9 Total: • 2 - USB 3.0 on I/O Panel • 1 - USB 3.0 in stand • 2 - USB 2.0 on I/O Panel • 1 - USB 2.0 12V Powered Header on I/O Panel • 3 - USB 2.0 Internal Powered USB Expansion Module (Optional, in stand) •...

  • Page 43: Equipment Dimensions

    Specification/Feature Workstation 6 Enclosure Cast Aluminum and Rugged PC-ABS Plastic Blend Spill Resistant Enclosure Passive Cooling (no fans) Certifications FCC Class A, UL, CE, TUV, RoHS, China RoHS Equipment Dimensions Figure 9 - Dimensions (Front) Figure 10 - Dimensions (Back) Product Specifications...

  • Page 44: Power Considerations For Peripheral Devices

    Figure 11 - Dimensions (Side) Power Considerations for Peripheral Devices The following table specifies the I/O port or connectors, their related power bus, and the power consumed by the port depending on BIOS or Diagnostics Utility configurations. Use the table when considering peripherals. Table 9 - Port Power Specifications Port or Connector Available Power...

  • Page 45: Safety And Handling

    For DC Power, connect the product only to earthed power systems that are completely contained within one building. Modifications to Equipment Do not make mechanical or electrical modifications to the equipment. Oracle is not responsible for regulatory compliance of a modified Oracle product. Placement of an Oracle Product Caution: Do not block or cover the openings of your Oracle product.

  • Page 46: Power Cord Connection

    (grounded return for DC-powered products). To reduce the risk of electric shock, do not plug Oracle products into any other type of power system. Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building.

  • Page 47: Battery Warning

    Maxell CR2032 or equivalent battery type. System Unit Cover You must remove the cover of your Oracle computer system unit to add cards, memory, or internal storage devices. Be sure to replace the cover before powering on your computer system.

  • Page 48: Cleaning

    Use a chamois or a clean, lint-free cloth to clean the cabinet and screen surface. Do not use chemical, alcohol, or petroleum-based cleaners that are not recommended for plastics. Magnetic Stripe Reader Contact your Oracle representative for information and recommendations on magnetic stripe reader cleaning kits. Safety and Handling...

  • Page 49: Certifications

    Compliance_Request_WW_GRP@oracle.com Restriction of Hazardous Substances (RoHS) To view information on Oracle products for the topics of Restriction of Hazardous Substances (RoHS) and Oracle's use of potentially hazardous substances, either contact your local Oracle sales representative or go to the web address: http://www.oracle.com/us/products/applications/green/harmful-substances-...

  • Page 50: Fcc Class B Notice

    Modifications: Any modifications made to this device that are not approved by Oracle may void the authority granted to the user by the FCC to operate this equipment.

  • Page 51: クラス B Vcci 基準について

    この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準に基づくクラス A 情 報技術装置です。この装置を家庭環境で使用すると電波妨害を引き起こすことがありま す。この場合には使用者が適切な対策を講ずるよう要求されることがあります。 クラス B VCCI 基準について クラス B VCCI の表示 があるワークステーションおよびオプション製品は、クラス B 情 報技術装置です。これらの製品には、下記の項目が該当します。 この装置は、情報処理装置等電波障害自主規制協議会(VCCI)の基準に基づくクラス B 情 報技術装置です。この装置、家庭環境で使用することを目的としていますが、この装置 がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことが あります。取扱説明書に従って正しい取り扱いをしてください。 BSMI Class A Notice The following statement is applicable to products shipped to Taiwan and marked as Class A on the product compliance label.

  • Page 52: Index

    Index Adjustable Stand Power, 10 expansion module, 14 NOPOWER, 10 locating the hex key, 15 state changes, 11 locating the security screws, 15 unplugged, 10 overview, 13 Safety and Handling printer power supply storage, 13 cleaning, 48 removing cover, 15 compliance statements, 45 securing workstation, 16 Workstation 6, 47...

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