Compact workstation, point of sale solution (2 pages)
Summary of Contents for Oracle MICROS 6 Series
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Oracle® MICROS Workstation 6 Series Setup Guide for the 625 and 655 F18406-07 May 2020...
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Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.
Primary I/O Ports Technical Specifications Workstation Setup and Software Installation – Basic Steps Mounting the Workstation on an Oracle MICROS Stand Initial Workstation Startup – Microsoft Windows 10 Initial Workstation Startup – Oracle Linux for MICROS Turning Off the Workstation...
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Power Management State Changes Power Considerations for Peripheral Devices Software Components Workstation 6 Platform Microsoft Windows 10 IoT Enterprise Operating System Oracle Linux for MICROS Operating System Oracle Linux for MICROS Commands Workstation Accessibility Features Diagnostics Utility Starting the Diagnostics Utility...
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Performing a System Recovery with Microsoft Windows 10 12-6 Performing a Factory Reset from BIOS (Microsoft Windows) 12-6 Performing a Factory Reset from BIOS (Oracle Linux for MICROS) 12-7 Performing a Factory Reset using the Recovery Button 12-7 Safety and Handling...
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Power Cord Connection 13-2 Battery Warning 13-3 System Unit Cover 13-3 International Compliance Information 13-4 Care and Handling 13-4 Equipment Placement 13-4 Electromagnetic Interference 13-5 Cleaning 13-5...
Revision History Audience This document is intended for those who will be setting up, installing, and operating Oracle MICROS Workstation 625/655 workstations. It is not specific to a particular software application. Admonitions Unless specified, the information in this document applies to each configuration of the Workstation 6 Series.
Off: Removes AC power from the system. On: The On/Standby switch is in the standby position. Customer Support To contact Oracle Customer Support, access My Oracle Support at the following URL: https://support.oracle.com. When contacting Customer Support, please provide the following: •...
The Workstation 625/655 The Workstation 625 and the Workstation 655 join the Oracle MICROS Workstation 6 Series lineup to provide leading-edge point of sale technology with 24/7 reliability and top-tier performance. What’s New • Oracle Linux for MICROS operating system (optional) for enhanced stability, security, and performance.
7. Input/Output Panel (located behind I/O Panel Cover). See Primary I/O Ports for more information. Primary I/O Ports The Oracle MICROS Workstation 625 and Workstation 655 include an array of ports for a variety of connectivity options. Note that port availability varies by model.
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Chapter 2 Primary I/O Ports Figure 2-2 Primary I/O Panels of the MICROS Workstation 625X/655X and 625E Table 2-2 Oracle MICROS Workstation 625/655 I/O Ports Port Description 12V out port Gigabit Ethernet port (2x). The 2nd RJ45 Port can be used as dual-NIC for workstation or as a hub for network- connected peripherals.
Chapter 2 Technical Specifications Table 2-2 (Cont.) Oracle MICROS Workstation 625/655 I/O Ports Port Description 24V powered USB port IDN port (RS422/RS232) RJ-45 serial ports (2x) • COM 1: RS232 powered 5V/9V/12V 1A (selectable) • COM 2: RS232 unpowered Technical Specifications The following table contains the technical specifications for the Workstation 655X.
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Chapter 2 Technical Specifications Table 2-3 (Cont.) Technical Specifications for the MICROS Workstation 655X Feature Description Audio • Intel HD audio • Optional Audio Expansion Bar for enhanced audio performance. Network • 2 - GbE RJ45 Ethernet ports (2nd RJ45 port can be used as dual- NIC for workstation or as a hub for network-connected peripherals.) •...
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Chapter 2 Technical Specifications Table 2-3 (Cont.) Technical Specifications for the MICROS Workstation 655X Feature Description Enclosure • Combination of cast aluminum, rugged PC-ABS plastic blend, and PC +10% glass fiber • Spill-resistant enclosure (IP43) • Passive cooling (no fans) •...
Turning Off the Workstation Mounting the Workstation on an Oracle MICROS Stand The Oracle MICROS Workstation 625/655 can be mounted on a variety of Oracle MICROS stands, including the Oracle MICROS Workstation 6 Series Adjustable Stand, Oracle MICROS Flexible Stand, Oracle MICROS Compact Stand, and the Oracle MICROS Basic Stand.
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Chapter 3 Mounting the Workstation on an Oracle MICROS Stand Place the Adjustable Stand upright. Tilt back the Adjustable Stand mount. Place the workstation face down on a flat surface, and then remove the I/O panel cover by sliding it away from the workstation.
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Chapter 3 Mounting the Workstation on an Oracle MICROS Stand Lay the workstation on the mount and pull it toward you until you hear a click. Make sure the quick release pin is depressed. If it is not depressed, you must pull the workstation toward you until it clicks in place.
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Mounting the Workstation on an Oracle MICROS Stand Note: The Oracle MICROS Workstation 625E does not support simultaneous use of both power ports (DC power cable + Mini-DIN port). Connect your peripherals (printers, cash drawers, etc.) to the appropriate ports on the workstation I/O Panel.
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Chapter 3 Mounting the Workstation on an Oracle MICROS Stand Replace the workstation I/O panel cover. For added security, install the included hex bolts to anchor the cover to the workstation. Turn on the workstation by pressing the power button.
Initial Workstation Startup – Oracle Linux for MICROS The first time you start your workstation you must complete the Oracle Linux for MICROS operating system setup. Follow the prompts to complete the Oracle Linux for MICROS setup. Set language, keyboard, and time zone.
Workstation and Accessories Setup and This section contains instructions for setting up and using the Workstation 625/655 and its accessories. • Removing the Adjustable Stand Cover • Locating the Hex Key and Security Hex Bolts • Securing the Adjustable Stand Cover •...
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Chapter 4 Removing the Adjustable Stand Cover Use the front tabs and the edges to pop the cover off the Adjustable Stand. You can detach the cover by rotating it toward you and sliding it forward.
Chapter 4 Locating the Hex Key and Security Hex Bolts Locating the Hex Key and Security Hex Bolts The hex key and security hex bolts are necessary for several procedures when setting up any configuration of the Workstation 6 Series. Place the Adjustable Stand on a flat surface.
Chapter 4 Securing the Adjustable Stand to a Counter Use the hex key to tighten the two security hex bolts to secure the cover. Securing the Adjustable Stand to a Counter The Adjustable Stand is a mounting option for each configuration of the Workstation 6 Series.
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Chapter 4 Securing the Adjustable Stand to a Counter Use the following dimensions to map out the location on the counter where the stand and fifth foot will sit.
Chapter 4 Attaching the Epson PS-180 Power Supply to the Adjustable Stand Mark the position of the hole for the fifth foot on the counter, and then use a drill to create the hole. Place the Adjustable Stand on the counter and align the hole for the fifth foot to its matching hole on the counter.
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Chapter 4 Attaching the Epson PS-180 Power Supply to the Adjustable Stand Lift the two raised-edge corners of the bracket and slide it out of the mounting slots. Place the bracket on a flat surface.
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Chapter 4 Attaching the Epson PS-180 Power Supply to the Adjustable Stand Insert the Epson PS-180 power supply into the bracket until the retaining clips snap into place and it is flush with the bracket face. Note the orientation of the power supply on the bracket.
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Chapter 4 Attaching the Epson PS-180 Power Supply to the Adjustable Stand Locate the C13 power cord in the Adjustable Stand interior. Connect the C13 power cord to the power supply.
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Chapter 4 Attaching the Epson PS-180 Power Supply to the Adjustable Stand Place the assembled power supply and bracket in its original position in the Adjustable Stand by sliding the bracket feet into the two mounting slots until it snaps into place. Route cables as needed. When properly installed, the power supply is securely attached to the Adjustable Stand.
Chapter 4 Assembling the Battery Enclosure Assembling the Battery Enclosure The Enclosure for Battery (optional) enables select Oracle MICROS workstations to operate using battery power. Watch the video Initial setup: Remove the enclosure cover by unscrewing the two captive screws using the hex wrench included with your workstation.
Chapter 4 Mounting the Battery Enclosure on the Basic Stand Mounting the Battery Enclosure on the Basic Stand Mounting the Enclosure on a Basic Stand Place the stand and workstation upside down on a flat surface. Insert the enclosure mounting tabs into the stand mounting slots. Tighten the stand thumbscrew (1) to secure the enclosure to the stand.
Chapter 4 Mounting the Battery Enclosure on the Flexible Stand Mounting the Battery Enclosure on the Flexible Stand Mounting the Enclosure on the Flexible Stand Place the stand upside down on a flat surface. Note the location of the two enclosure mounting slots (1).
Chapter 4 Securing the Workstation 625/655 to the Wall Mount Connect the workstation Power Adapter (15V) to the DC power input, and then plug the Power Adapter into an outlet to charge the battery. Securing the Workstation 625/655 to the Wall Mount The Workstation 625/655 can be mounted on a wall using an optional wall mount bracket.** Install the wall mount:...
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Chapter 4 Securing the Workstation 625/655 to the Wall Mount Insert the power connector in the back of the workstation. Align the back of the workstation to the metal bracket, and then slide it down until it stops. Slide the locking slide bar to the right and tighten the hex screw with a hex wrench. 4-15...
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Chapter 4 Securing the Workstation 625/655 to the Wall Mount Conceal the cables with the workstation IO panel cover. Secure the workstation IO panel cover with the provided thumb screw. **Wall mount installation methods include: • Basic Wall Mounting (shown in steps 1–7): The wall mount bracket is attached to the surface of the wall.
When choosing a mounting bracket, look for VESA-compliant brackets. During installation, follow the directions provided with the mounting bracket. When mounting the workstation display to the bracket, the External Power supply for Oracle MICROS Workstation 6 Series (Part Number 7601142) is required and includes the following: •...
Chapter 4 Installing the High-Mount Customer Display on the Adjustable Stand Installing the High-Mount Customer Display on the Adjustable Stand The High-Mount Customer Display is only available for the revised MICROS Workstation 6 Series Adjustable Stand (see Prerequisites). The display and bracket are provided as a complete assembly and ready for installation.
Chapter 4 Installing the 10-Inch Customer Display with High Mount on the Workstation 6 Series Adjustable Stand Installing the 10-Inch Customer Display with High Mount on the Workstation 6 Series Adjustable Stand To install the 10-Inch Customer Display with High Mount on the Workstation 6 Series Adjustable Stand: Place the Adjustable Stand upright on a flat surface, and then tilt the mounting plate upwards to a vertical position.
Chapter 4 Calibrating the Workstation and 10-Inch Customer Display Guide the cables through the tab opening in the base plate. Attach the 10-Inch Customer Display with Pole Mount to the cash drawer or other surface using the four #8-32 base plate screws. To attach the 10-Inch Customer Display with Pole Mount to surfaces with a cable routing hole: Tighten the pole base plate captive screws, if required.
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Chapter 4 Installing the Power USB Module Unscrew the two hex screws by turning the hex key counter clockwise to release the USB cable from the USB cover. Insert the USB cable into the USB connector on the left side of the power USB module.
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Chapter 4 Installing the Power USB Module Place the power USB module vertically down into the base unit compartment, and then slide it forward all the way to the edge. Tighten both thumbscrews by turning them clockwise to secure the power USB module to the Workstation 6 Adjustable Stand.
Chapter 4 Employee ID Card RFID Login Employee ID Card RFID Login To log in to the workstation using an RFID-enabled employee ID card, tap the ID card on the top right area of the workstation. For detailed information on how to configure RFID-enabled employee ID cards, refer to the Changing Employee Settings section in the MICROS Simphony Manager User Guide Release 19.1 and higher.
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Chapter 4 Identifying Your Workstation If your workstation cannot be powered on, locate the workstation model on the sticker in the IO panel area. 4-24...
Power Management States The following power management states are available for the Workstation 625/655: • Unplugged The Advanced Configuration and Power Interface (ACPI) specification refers to the unplugged state as mechanical off. You can safely disassemble the workstation in this power management state. In this state: –...
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*Based on the default BIOS power settings. **Microsoft Windows: Pressing the power button begins a graceful shutdown. This behavior is based on the Windows power button management setting. Oracle Linux for MICROS: Pressing the power button initiates a graceful shutdown, but shutdown may take up to 10 seconds to complete.
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Chapter 5 Power Considerations for Peripheral Devices Table 5-2 (Cont.) Port Power Specifications Port or Connector Available Power Capability Mini-USB +5V @ 0.5A (2.5W)
The utility allows users to test peripheral components. • The Oracle MICROS Client Application Loader for remotely managing the software on each configuration of the Workstation 625/655. Microsoft Windows 10 IoT Enterprise Operating System The Workstation 625/655 is available with the Microsoft Windows 10 IoT Enterprise operating system pre-installed.
Native-device interoperability provides manageability and a connected organization. Oracle Linux for MICROS Operating System The Workstation 625/655 is available with the Oracle Linux for MICROS operating system pre-installed. Oracle Linux for MICROS provides reliability, scalability, security, and performance for demanding enterprise workloads. Features include: •...
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Turn off the device • shutdown now • Note for workstations with Oracle Linux for MICROS: You can press and release the workstation power button to perform a graceful shutdown. Shutdown can take up to 10 seconds to complete.
Workstation Accessibility Features The following table contains the workstation accessibility features for the Workstation 6 Series configurations with the Microsoft Windows 10 IoT Enterprise operating system. Table 7-1 Accessibility Features for the Workstation 6 Series with the Microsoft Windows 10 IoT Enterprise Operating System Feature Behavior Setup...
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Chapter 7 Table 7-1 (Cont.) Accessibility Features for the Workstation 6 Series with the Microsoft Windows 10 IoT Enterprise Operating System Feature Behavior Setup On-Screen Keyboard The Use click sound option Select Control Panel > Ease lets you hear a sound when of Access Center >...
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Chapter 7 Table 7-1 (Cont.) Accessibility Features for the Workstation 6 Series with the Microsoft Windows 10 IoT Enterprise Operating System Feature Behavior Setup Speech Recognition Windows Speech Recognition Select Control Panel > lets you control your PC with Speech Recognition. your voice alone, without needing a keyboard or mouse.
Press Start. Press File Explorer. Navigate to the C:\Bin\ folder. Double-tap BigPool_Diagnostic_Utility.exe. For workstations with Oracle Linux for MICROS: From Simphony OPS, press Ctrl+Alt+Fx (where x = 4, 5, or 6) to open another terminal window. Log in as possupport user.
Chapter 8 Viewing System Information Type startd to open the Universal Diagnostic Utility. Viewing System Information The System Information screen lists the workstation's hardware components and other important information. Testing the LCD Display The LCD Display screen lets you test the following LCD display features: •...
Chapter 8 Testing the Encrypted Magnetic Stripe Reader Testing the Encrypted Magnetic Stripe Reader The Encrypted MSR screen lets you test the magnetic card reader with encryption enabled. By default, this is disabled. Testing the Customer Display The Customer Display screen lets you test the connectivity and functionality of an integrated or pole 240 x 64 Customer Display.
Chapter 8 Performing an IDN Loopback Test Connect the RS232 cable from the printer to a workstation COM port. Select the COM port from the Output Port drop-down list. Press Test Ports. Verify that the Tx Bytes field and the Rx Bytes field increments and that the printer continues printing.
Invalid fingerprint: OnIdentify: No matches. Try another finger. Configuring and Testing the USB Serial Expansion Module The USB Serial Expansion screen lets you configure and test a connected Oracle MICROS Powered Serial Port and Pole Display Expansion Module. Saving Configuration Data...
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Chapter 8 Saving Configuration Data C:\ConfigDump.txt...
This section describes how to enter the BIOS System Configuration Utility and how to configure the system BIOS. The Oracle MICROS Workstation 625/655 ships with the BIOS pre-configured for optimal performance. In most cases you will not need to change settings.
Chapter 9 Configuring Workstation Settings • Memory Device [0]: Not installed • Memory Device [1]: 8192 MB (DDR4–2133) @ ChannelB-DIMM0 Configuring Workstation Settings The BIOS Workstation screen contains common options for configuring your workstation. To access the Workstation screen: From the BIOS Home screen, tap the Workstation option. The Workstation Option on the BIOS Home Screen Table 9-1 Workstation Settings...
• Forced Off: Turns off the workstation if the system detects the casework was compromised. Configuring System Security Settings To configure the Oracle MICROS Workstation 625/655 security settings: From the BIOS Home screen, tap Security. Table 9-2 BIOS Security Settings...
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Displays the password status of workstation hard drives and allows you to specify user and master passwords. Other BIOS Security Settings The following table lists other security-related settings in the Oracle MICROS Workstation 625/655 BIOS System Configuration Utility. Table 9-3 Other BIOS Security Settings...
Chapter 9 Configuring the Boot Priority for Devices Table 9-3 (Cont.) Other BIOS Security Settings Setting Description of Option PTT Configuration (TPM) TPM is enabled by default. To disable TPM, tap to toggle the TPM Device Selection To access PTT Configuration (TPM) settings, option to Off.
Equipment Dimensions This section contains the equipment dimensions for the Workstation 625 and Workstation 655. • Dimensions for the Workstation 625/655 with Adjustable Stand • Workstation 625/655 VESA Dimensions Dimensions for the Workstation 625/655 with Adjustable Stand 10-1...
I/O Panel Connectors This section describes the input/output panel connectors for each configuration of the Workstation 625/655. • I/O Panel Connectors I/O Panel Connectors This section depicts the input/output panel connectors. • IDN RS422/232 • Powered RJ45 • Series 2 Cash Drawer •...
Chapter 11 I/O Panel Connectors Powered RJ45 The powered RJ45 connector contains the following pins. Figure 11-3 Powered RJ45 Pin Reference Series 2 Cash Drawer The Series 2 Cash Drawer connector is an 8-pin Mini-DIN. You can convert this connector into a traditional 4-pin DIN connector by using a P/N 300290-020-PT cable. Figure 11-4 Series 2 Cash Drawer Pin Reference The following table describes the signal name and function of each pin.
Chapter 11 I/O Panel Connectors Table 11-2 (Cont.) Series 2 Cash Drawer Pin and Signal Reference Pin # Signal Name Description CD_ST Input status from cash drawer MCU_TX_5V Tx data to cash drawer MCURX Rx data from cash drawer Customer Display The customer display port contains the following pins.
Re-seat SO-DIMM 0. start and the screen DIMM. remains blank after 30 seconds. The workstation does not The system board may be Contact your Oracle MICROS start. defective. representative. The operator LED stays off or stays on. The operator LCD remains blank after 30 seconds.
Chapter 12 Removing the Workstation from the Adjustable Stand Removing the Workstation from the Adjustable Stand Disconnect all cables from the I/O ports. Tilt back the workstation, and then Squeeze the tabs on each side of the DC power cable, and then pull the connector out of the workstation power port.
Chapter 12 Disassembling the Workstation Slide the workstation all the way back, and then lift to unmount. Disassembling the Workstation Caution: The workstation’s Power Supply Unit (PSU) contains a permanently- connected fuse in the neutral line. After a fuse operation, parts of the PSU remain energized and present a shock hazard as long as the AC power cord is connected.
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Chapter 12 Disassembling the Workstation Lift the top cover off of the workstation, and then remove the expansion slot cover and the magnetic stripe reader. Remove the screw in the magnetic stripe reader compartment, and then remove the screw in the expansion slot. Carefully lift the rear housing away from the body of the workstation to avoid damaging the RFID tag cable.
Note: Operating system recovery is available for workstations with Microsoft Windows only. Oracle Linux for MICROS does not include an operating system recovery function. • Performing a System Recovery with Microsoft Windows 10 •...
Chapter 12 System Recovery • Performing a Factory Reset from BIOS (Oracle Linux for MICROS) • Performing a Factory Reset using the Recovery Button Performing a System Recovery with Microsoft Windows 10 Swipe left from the right edge of the touchscreen or move your mouse to the top- right corner of the start screen.
Chapter 12 System Recovery Performing a Factory Reset from BIOS (Oracle Linux for MICROS) This method applies to all 625/655 workstations running Oracle Linux for MICROS. To perform system recovery from the BIOS: Power on or restart the workstation. Enter the BIOS.
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Chapter 12 System Recovery Press the recovery button using any object less than 2mm in diameter. You can access the button on the workstation by using an opening on the adjustable stand mount near the DC power cable. Make sure you are not using the opening for the security screw.
Safety Agency Compliance Statements • Care and Handling Safety Agency Compliance Statements • Safety Precautions • Modifications to Equipment • Placement of an Oracle Product • SELV Compliance • Power Cord Connection • Battery Warning • System Unit Cover •...
Caution: Oracle products are designed to work with power systems having a grounded neutral (grounded return for DC-powered products). To reduce the risk of electric shock, do not plug Oracle products into any other type of power system. Contact your facilities manager or a qualified electrician if you are not sure what type of power is supplied to your building.
Maxell CR2032 or equivalent battery type. System Unit Cover You must remove the cover of your Oracle computer system unit to add cards, memory, or internal storage devices. Be sure to replace the cover before powering on your computer system.
Chapter 13 Care and Handling International Compliance Information Care and Handling • Equipment Placement • Electromagnetic Interference • Cleaning Equipment Placement • Keep the Workstation 6 Series within an operating temperature between 0C (32F) and 50C (122F). • If you are placing your equipment in an area adjacent to carpeting, use an anti- static grade of carpeting.
Use a chamois or a clean, lint-free cloth to clean the cabinet and screen surface. Do not use chemical, alcohol, or petroleum-based cleaners that are not recommended for plastics. Magnetic Stripe Reader Contact your Oracle representative for information and recommendations on magnetic stripe reader cleaning kits. 13-5...
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