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Troubleshooting Chart - Wayne WWB Operating Instructions & Parts Manual

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OPERATING INSTRUCTIONS & PARTS MANUAL
TROUBLE SHOOTING CHART
Symptom
Pump will not start or run
Pump starts but delivers little or no
flow
For one year for ALL Submersible Utility Pump models from the date of purchase, from an authorized dealer, Wayne Water Systems will repair or replace, at its option
for the original purchaser, any part or parts of its Multi-Use Pumps or Water Pumps ("Product") found upon examination by Wayne Water Systems to be defective
in materials or workmanship. Please call Wayne Water Systems (800-237-0987) for warranty instructions. Be prepared to provide the model number and the serial
number when exercising this warranty. All transportation charges on Products or parts submitted for repair or replacement must be paid by purchaser.
This Limited Warranty does not cover Products which have been damaged as a result of accident, abuse, misuse, neglect, improper installation, improper maintenance,
or failure to operate in accordance with Wayne Water Systems' written instructions.
THIS WARRANTY IS IN LIEU OF ANY AND ALL OTHER WARRANTIES, OBLIGATIONS OR AGREEMENTS, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE, AND ANY RIGHTS OR REMEDIES AGAINST ANY PERSON OR ENTITY UNDER THE UNIFORM
COMMERCIAL CODE OR OTHERWISE WITH RESPECT TO THE SALE OF THE PRODUCT. THE REMEDIES AND OBLIGATIONS STATED IN THIS WARRANTY ARE THE SOLE
AND EXCLUSIVE REMEDIES OF AND OBLIGATIONS TO THE OWNER FOR ANY AND ALL MATTERS ARISING WITH RESPECT TO OR IN ANY WAY CONNECTED WITH
THE PRODUCT, REGARDLESS OF THE SOURCE OR PROVIDER OF SUCH GOODS. IN NO EVENT, WHETHER AS A RESULT OF BREACH OF CONTRACT, WARRANTY TORT
(INCLUDING NEGLIGENCE) OR OTHERWISE, SHALL WAYNE WATER SYSTEMS OR ANY AFFILIATE BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
You MUST retain your purchase receipt along with this form. In the event you need to exercise a warranty claim, you MUST send a copy of the purchase receipt along
with the material or correspondence. Please call Wayne Water Systems (800-237-0987) for return authorization and instructions.
DO NOT MAIL THIS FORM TO Wayne Water Systems. Use this form only to maintain your records.
MODEL NO._____________________ SERIAL NO._________________________ INSTALLATION DATE __________________________
ATTACH YOUR RECEIPT HERE
Possible Cause(s)
1. Blown fuse or breaker
2. Low supply voltage
3. Worn motor
4. Impeller not rotating (jammed)
5. Thermal protector open
1. Inlet clogged
2. Low supply voltage
3. Restriction discharge hose
4. Discharge lift too high
5. Impeller clogged
LIMITED WARRANTY
Corrective Action
1. Check pump housing or power cord
for damage, before replacing fuse or
resetting breaker. If in doubt call an
electrician
2. Contact an electrician
3. Replace pump
4. If impeller will not turn, disconnect
pump from power source and remove
blockage (see Pg.7 for Inlet Screen
and Impeller Cleaning Instructions)
5a. Water temperature is too high, allow
pump and/or water to cool
b. Inlet clogged, remove debris
c. Motor seized, replace pump
d. Discharge clogged or hose kinked/
clogged. Clear blockage
1. Clean debris from exterior of inlet
screen and all debris filtering features
2. Contact an electrician
3. Unwind garden hose, remove any
kinks or restrictions in hose
4. Water level to end of garden hose is
25 ft. or greater, reduce vertical lift.
5. Disconnect pump from power source
and remove blockage (see Pg.7 for
Inlet Screen and Impeller Cleaning
Instructions)
9

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