Alcatel-Lucent OmniTouch 8118 Configuration Manual
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Alcatel-Lucent OmniTouch 8118 Configuration Manual

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Configuration Manual
Alcatel-Lucent OmniTouch™ 8118/28
WLAN Handsets
8AL90831AAAAed03
26 June 2012

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Summary of Contents for Alcatel-Lucent OmniTouch 8118

  • Page 1 Configuration Manual Alcatel-Lucent OmniTouch™ 8118/28 WLAN Handsets 8AL90831AAAAed03 26 June 2012...

  • Page 2: Table Of Contents

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Contents 1 Introduction ........................1 1.1 Abbreviations and Glossary..................2 2 Pre-Installation ........................4 2.1 VoWiFi System IP addresses ..................4 3 Programming the VoWiFi Handset................... 5 3.1 WinPDM ........................5 4 Installation of VoWiFi Handsets ..................6 4.1 Installation without Central Device Management ............
  • Page 3 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 6.3.1 SSID ........................15 6.3.2 Voice Power Save Mode ................... 15 6.3.3 World Mode Regulatory Domain ..............16 6.3.4 Radio and Channel Selection ................16 6.3.5 Transmission Power ..................17 6.3.6 IP DSCP for Voice/Signalling ................18 6.4 Security Settings ......................
  • Page 4 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 7.3.2 Range Beep on a Configurable RSSI Threshold..........26 8 VoWiFi Handset Internal Web Administration Page............ 27 8.1 Access the Handset´s Internal Web Administration page.......... 27 8.1.1 System Setup View ................... 27 8.1.2 Troubleshoot View .................... 28 8.2 Change Administration Password................

  • Page 5: Introduction

    This document is a guide for installing, configuring and maintaining functionality of the OmniTouch 8118/8128 WLAN Handsets. The Alcatel-Lucent Voice over Wireless Fidelity (VoWiFi) system provides wireless IP- telephony, messaging and alarm functions to enterprise LANs. Using third-party WLAN products as well as in-house developed hardware and software, the system enables data and voice transmission together with seamless roaming.

  • Page 6: Abbreviations And Glossary

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Abbreviations and Glossary 802.11a IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 5GHz spectrum. 802.11b IEEE 802.11 standard for transmission rate of up to 11Mbps, operates in the 2.4GHz spectrum.
  • Page 7 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset WinPDM Portable Device Manager Used for management of portables, editing of parameters and updating the portables with new software. PEAP Protected Extensible Authentication Protocol. RTLS Real-Time Location System SSID Service Set Identifier. User friendly name of a WLAN. Identifier attached to packets sent over a WLAN that acts as a password.

  • Page 8: Pre-Installation

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Pre-Installation Before installing VoWiFi Handsets in a VoWiFi system, make sure that all equipments are available. It is recommended to set up chargers and charge the VoWiFi Handset batteries before installation, and to have a number plan available for the VoWiFi Handsets. Also be sure that the IP addressing plan is set up to support the amount of VoWiFi Handsets to be deployed.

  • Page 9: Programming The Vowifi Handset

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Programming the VoWiFi Handset This chapter describes how to configure VoWiFi Handsets in two different ways: • It is possible to configure the VoWiFi Handset by inserting it into a Desktop Programmer DP1 cradle connected via USB to the WinPDM.

  • Page 10: Installation Of Vowifi Handsets

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Installation of VoWiFi Handsets This section describes the recommended procedure for installing and configuring VoWiFi Handsets. There are several ways to install a VoWiFi Handset, but the procedures described here guarantees simple maintenance of the network.

  • Page 11: Installation Using The Handset's Admin Menu

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Put the VoWiFi Handset in the DP1 cradle. In the Device Wizard window, select “Associate with number“ and press “OK“. Select the VoWiFi Handset to associate with. Press “OK“. The number and parameter settings saved in the WinPDM will now be synchronized with the VoWiFi Handset.

  • Page 12: Create A Template

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Your supplier can provide example templates for different PBX:s. The VoWiFi Handset will have full functionality towards the PBX even without such a template. By using such a template, though, the VoWiFi Handset will be customized for that PBX with menu options for PBX specific functions.

  • Page 13: Save Handset Configuration As A Template

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 4.3.4 Save Handset Configuration as a Template It is possible to save all settings of a VoWiFi Handset as template. Note that this does not include contacts, certificates and other personal data. The template will only contain configuration data.

  • Page 14: Maintenance

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset The Edit parameters window is opened. Edit the parameters of the VoWiFi Handset and click “OK“. Remove the VoWiFi Handset from the DP1 cradle. The VoWiFi Handset is no longer visible in the WinPDM and the settings are only saved in the VoWiFi Handset.

  • Page 15: Upgrade Software Via Winpdm

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Configure Access to the TFTP Server Put the VoWiFi Handset in the DP1 cradle. Open the WinPDM. Open the Numbers tab and select the VoWiFi Handset. Make a right-click and click “Edit parameters“.

  • Page 16: Replacement Of Vowifi Handsets

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Factory Reset using Handset It is possible to factory reset a VoWiFi Handset from its Admin menu. To activate the Admin menu, select Menu > Settings and enter 40022. Select “Factory Reset“. A Reset portable? window appears, press “Yes“. The VoWiFi Handset will be restarted.

  • Page 17: Change Number Of A Vowifi Handset

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset A Found Device Wizard window appears. Select “Associate with Number“ and click “Next >“. In the list, select the broken VoWiFi Handset to be replaced with the spare VoWiFi Handset. Click “OK“. The broken VoWiFi Handset has been replaced and its settings have been transfered to the spare VoWiFi Handset.

  • Page 18: Handset Configuration

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Handset Configuration The VoWiFi Handset requires some settings to function in the VoWiFi system. All settings are done in the WinPDM. This section describes the available settings for the VoWiFi Handset. The first part explains network settings and the second VoWiFi Handset settings.

  • Page 19: Static Ip Address (Manual) Settings

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 6.2.2 Static IP Address (Manual) Settings Select Network > Network A (or B, C, D). In the DHCP mode drop-down list, select “Disable (static mode)”. Additional parameters will be displayed. In the Phone IP address field, enter the unique IP address for the VoWiFi Handset.

  • Page 20: World Mode Regulatory Domain

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 6.3.3 World Mode Regulatory Domain There is a set of regional rules for the world mode settings and the a-band that the VoWiFi Handset complies to. The preferred and the default setting is “World mode (802.11d)”. The VoWiFi Handset gets its regulatory settings from the AP.

  • Page 21: Transmission Power

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Bands and Channels used by WiFi a-radio Frequency band Channels Non DFS 5.150 - 5.250 MHz, 36,40,44,48 5.725 - 5.845 MHz 149,153,157,161, 165 UNII-1 5.150 - 5.250 MHz 36,40,44,48 UNII-2 5.250 - 5.350 MHz 52,56,60,64 UNII-2 Extended 5.470 - 5.725 MHz...

  • Page 22: Ip Dscp For Voice/Signalling

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 6.3.6 IP DSCP for Voice/Signalling Differentiated Services Code Point (DSCP) defines which value to use for outgoing voice and signalling traffic. The DSCP value is used for QoS on the LAN. The settings in the VoWiFi Handset must agree with the settings in the system, otherwise it will result in bad voice quality.

  • Page 23: 802.1X With Eap-Fast

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 6.4.4 802.1X with EAP-FAST To select EAP-FAST as the authentication method. Do the following: Select Network > Network A (B, C, or D). In the Security mode drop-down list., select “EAP-FAST”. In the EAP authentication user name field, enter the user name for EAP authentication.

  • Page 24: Handset Settings

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Handset Settings This section describes specific settings for the VoWiFi Handset that can be changed using the keypad on the VoWiFi Handset, and/or can be set in the WinPDM to assist the user or to set the initial value when the VoWiFi Handset is commissioned.

  • Page 25: Actions When Handset Placed In Charger

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Note: Changing this parameter may result in lower sound quality and high sound level. Evaluate carefully before applying. Headset Select the headset model that is used. Select Headset > General. Select the applicable item in the drop-down list: IMPORTANT: Do not select “Hearing protection”...

  • Page 26: Battery Warning

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset The following settings for the profile can configured: • Profile name • Ring volume • Vibrator • Key sound 6.5.5 Battery Warning Select Device > Settings In the Battery warning drop-down list, select one of the following: •...

  • Page 27: Regional Settings

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Regional Settings This section include settings suitable for a specific region or country. 6.7.1 Select Default Language Defines he default operating language for the VoWiFi Handset. This setting can later be changed by the user.

  • Page 28: Menu Operation

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Menu Operation 6.9.1 Hide Menu Items It is possible to hide menu items for the users. To hide or show a menu item, do the following: Select Customization > Visibility. Select “Hide”, “Show”, or “Hide admin“ for the applicable menu item in the drop-down list.

  • Page 29: Use Vowifi Handset To Verify The Vowifi System Deployment

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Use VoWiFi Handset to Verify the VoWiFi System Deployment Site Survey Tool It is recommended to do site surveys with the built-in tools in the VoWiFi VoWiFi Handset. This provides a true measurement of the RF environment based upon the radio of the VoWiFi Handset.

  • Page 30: Scan A Specific Channel

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 7.2.2 Scan a Specific Channel This gives a list of all the APs found on that channel in the specified SSID. There are two options to access the Site Survey Tool meny: •...

  • Page 31: Vowifi Handset Internal Web Administration Page

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset VoWiFi Handset Internal Web Administration Page The internal web administration page for the VoWiFi Handset makes it possible to: • Troubleshoot the VoWiFi System. • View statistics Access the Handset´s Internal Web Administration page In a web browser, enter the VoWiFi Handset´s IP address to access the internal web...

  • Page 32: Troubleshoot View

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Show Detailed Information Click the Detailed info link. The following information are shown (see figure • IP address • Subnet mask • Default gateway Figure Figure 4. Internal Web Administration Page - Detailed Information 8.1.2...

  • Page 33: Change Administration Password

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Figure Figure 5. Internal Web Administration Page - Troubleshoot view Change Administration Password The administration password can be changed either via the internal Web Administration page or via the WinPDM. 8.2.1 Change password via the VoWiFi Handset´s Internal Web Administration page In a web browser, enter the VoWiFi Handset´s IP address to access the internal web...

  • Page 34: Administration

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Administration Admin Menu Tree The VoWiFi Handset has a hidden menu for system administrators. The Admin menu contains: • Software and hardware information • WLAN, network, system information • Site survey tool •...

  • Page 35: Led Indications

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset LED indications The following table shows the LED indications that are used for the VoWiFi Handset. LED indication Description None Switched off. Green, fixed Handset fully charged and in charger. Green, flashing, slow Switched on, but not in charger.

  • Page 36: Troubleshooting

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator.
  • Page 37 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Fault Probable cause Action or comment Battery life is bad DTIM might not be set 1) Check “Beacon interval” and correctly. “DTIM” settings in the AP. U-APSD is not used. 2) Verify the coverage, since low...

  • Page 38: 10.2 Display Information

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset 10.2 Display Information The following error messages can be shown in the VoWiFi Handset display: Display shows Probable cause Action or comment No network. The VoWiFi Handset is out The beeps can be stopped with the of coverage, mute button.

  • Page 39: 10.3 Troubleshooting From The Vowifi Handset Internal Web Administration Page

    Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Display shows Probable cause Action or comment Battery low, charge now The battery level is low. Charge the VoWiFi Handset, or replace or charge the battery. 10.3 Troubleshooting from the VoWiFi Handset Internal Web Administration Page It is possible to view statistics for Voice and WLAN connectivity and to create debug and error logs from the internal web administration page.
  • Page 40 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Appendix A: Working with Templates This section describes how to manage templates when using the WinPDM. When creating a template in the WinPDM, the templates must be identical to avoid that the template’s parameters override each other when synchronising the VoWiFi Handset with WinPDM.
  • Page 41 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Import a Template Open the WinPDM. Select “File“ > “Import“ > “Templates...“. The Import templates window is opened. Locate the template to be imported. Click “Open“ to import the template. 26 June 2012...
  • Page 42 Configuration Manual Alcatel-Lucent OmniTouch 8118/8128 WLAN Handset Index Audio adjustment ..........20 Certificate............19 Certificates ............7 Clear lists ............21 Factory reset............11 Headset configuration ......... 21 Installation ............6 LED indications ..........31 WinPDM ............... 3 Profiles ..............21 TFTP ..............

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