Cannot Detect Pinpad - Ingenico IPP350 Installation Manual

6.2 Cannot Detect Pinpad

The below error occurs when the SCR Controller cannot detect the Windcave terminal, when this error
occurs check the connectivity by:
Check physical cable connection i.e. ensure cable is securely connected both in the PC and rear
•
of the pinpad
Unplug the terminal from the PC then reconnect it
•
Connect the terminal to a different connection on the PC
•
Tupelo Installation Guide
Page | 23 of 25
Version: 1.0