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Service and Maintenance
Service and Maintenance
Keep the faulty hard disk drive in place until you have a replacement unit in hand; removing a
hard disk drive tray will affect airflow within the enclosure.
When transporting the enclosure, repackage all disk drives separately in the original package
foam blocks.
Disconnect the power cords before servicing or cleaning the enclosure.
Use a slightly moistened paper sheet or cloth for cleaning. Avoid using liquid or sprayed
detergent.
When replacing hard drives, insert the hard drive cage as gently as possible while assuring full
engagement. Vibration and shock can easily damage hard drives.
Contact service personnel if any of the following situations occurs:
- The power cord or plug is damaged.
- The enclosure has been exposed to moisture.
- The system has not been working properly.
- The enclosure was dropped against a hard surface.
- The enclosure shows obvious signs of breakage.
When relocating the enclosure, hard disk drives should be removed from the enclosure
beforehand. Please remember the installation order of the hard disk drive and their
corresponding slots.
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