Ricoh M281 Series Service Manual page 187

Errors Caused by Response from GW URL
Code
-2385 Other error
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
Two registrations for the same
-2391
mainframe
-2392 Parameter error
-2393 External RCG not managed
-2394 Mainframe not managed
-2395 Box ID for external RCG is illegal.
Mainframe ID for external RCG is
-2396
illegal.
-2397 Incorrect ID2 format
-2398 Incorrect request number format
SM
Meaning
2-159
Solution/ Workaround
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Check the registration condition of
the mainframe.
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-
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Check the ID2 of the mainframe.
Check the request number.
D255/D256/M281/M282
@Remote Settings