Ricoh M281 Series Service Manual page 183

2.24 @REMOTE SETTINGS

Prepare and check the following check points before you visit the customer site. For
details, ask the @Remote key person.
Check points before making @Remote settings
1. The setting of SP5-816-201 in the mainframe must be "0".
2. Print the SMC with SP5-990-002 and then check if a device ID2 (SP5-811-003) must be
correctly programmed.

6 spaces must be put between the 3-digit prefix and the following 8-digit number (e.g.
xxx______xxxxxxxx).

ID2 (SP5-811-003) and the serial number (SP5-811-001) must be the same (e.g. ID2:
A01______23456789 = serial No. A0123456789)
3. The following settings must be correctly programmed.

Proxy server IP address (SP5-816-063)

Proxy server Port number (SP5-816-064)

Proxy User ID (SP5-816-065)

Proxy Password (SP5-816-066)
4. Get a request number.
Execute the @Remote Settings
1. Enter the SP mode.
2. Input the request number which you have obtained from @Remote Center GUI with
SP5-816-202.
3. Confirm the request number, and then press [EXECUTE] with SP5-816-203.
4. Check the confirmation result with SP5-816-204.
Value
0 Succeeded
Communication error (proxy
3
enabled)
Communication error (proxy
4
disabled)
5 Proxy error (authentication error) Check Proxy user name and password.
6 Communication error
8 Other error
SM
Meaning
-
Check the network condition.
Check the network condition.
Check the network condition.
See "SP5-816-208 Error Codes" below.
2-155
@Remote Settings
Solution/ Workaround
D255/D256/M281/M282