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Print Quality
Problems
Figure 7.5
Print Quality Problems
Problem
Light/faint prints
Overall image is lighter
than normal.
Blank Prints
Entire printed page is
blank with no visible
print.
Figure 7.5 lists common print quality problems, the likely
cause, and recommended actions.
Possible Causes
1.
Toner level low/empty
2.
Print Density adjustment set
too low
3.
Damp paper stock
4.
Contaminated Bias Transfer
Roll
1.
Defective EP cartridge
2.
No printable data received
from computer
C h a p t e r 7 : T r o u b l e s h o o t i n g
P r i n t Q u a l i t y P r o b l e m s
Corrective Actions
1.
Replace EP cartridge.
2.
Adjust Print Density (see Chapter 6).
3.
Replace paper stock.
4.
Contact your dealer or Xerox / Rank
Xerox.
1.
Replace EP cartridge.
2.
Produce a Test Print (see Chapter 6). If
the Test Print is normal, check the
following:
•
Interface cable between computer
and printer
•
Printer set up and application
software
If the Test Print is blank, contact your
dealer or Xerox / Rank Xerox.
7-29
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