List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if
provided in Safety Precautions supplied with this product, and then make an inquiry.
Being Used by Others
The scanner is already being used.
● Make sure that another application is not using the scanner.
● Make sure that the connection method of the scanner is correct.
● Make sure that no operations are being performed on the operator panel of the scanner.
Scanning Has Been Paused by the User
Scanning has been paused by the user.
To resume scanning, press the [Scan/Stop] button on the operator panel of the scanner.
Outside designated scan area error
This error occurs when the bottom edge of the document is detected before the specified area is scanned with
the ADF.
Example:
Outside of the document may have been scanned because the scanned document is shorter than the specified
paper size. Take one of the following measures, and then scan again.
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Troubleshooting