Table of Contents
Advertisement
2
Acceptance of goods, storage, and transport
2.1
Checking the delivery
•
On delivery, ensure that the packaging and its contents are undamaged.
•
Check the delivery for completeness against the packing slip and order confirmation.
Proceed as follows if external transport damage is visible:
•
Do not accept the delivery or only conditionally.
•
Note the extent of damage on the transport documents or on the delivery note of the freight forward-
er.
•
File a complaint.
2.2
Important information about storage and transport
•
Store the device in a dry, clean environment. Observe the admissible ambient conditions (see "Tech-
nical data" chapter 14 "Technical data", page 67).
•
Protect the device from shock during transport. The original packaging offers optimal protection.
2.3
Returning goods
If repairs are needed, return the device in clean condition and in its entirety.
Use the original packaging when returning the device.
2.3.1
Accompanying letter for repair
Please include the completed accompanying letter for repair when returning goods. Do not forget to state
the following:
•
Description of the application
•
Description of the error that has occurred
The accompanying letter for repair is linked to www.jumo.de on the Internet under the heading Service
& Support as follows:
Product Service > Repair Service > Returning Electrodes
2.3.2
Decontamination Statement
As a certified company and in compliance with legal requirements, JUMO is required to handle all incom-
ing products that come into contact with liquids in compliance with statutory regulations.
Before returning a device for repair or calibration:
•
Remove all adhering residues of the substance measured.
Pay special attention to grooves for seals and cracks where residues of the material being measured
may adhere. This is especially important when the material being measured is a hazardous sub-
stance.
In addition to the accompanying repair letter, include the following in the return shipment:
•
The completed and signed "Declaration Statement". Only then can the returned device be accepted.
The decontamination statement can be found on the last page of the above-mentioned accompany-
ing repair letter.
•
Special handling instructions, if these are necessary, e.g. a safety data sheet.
2 Acceptance of goods, storage, and transport
9
Advertisement
Table of Contents
