Warranty And Product Information; Limited Warranty - Xantrex GT100E Owner's Manual

Warranty and Product Information

Limited Warranty

1.1 What does this warranty cover and how long does it last?
This Limited Warranty is provided by Xantrex Technology Inc. ("Xantrex") and covers defects in
quality in workmanship and materials ("Defects") in your GT100E MS Combiner Box for Master/Slave
Configuration. This warranty lasts for a period of 2 years (the "Warranty Period") from the date of
commissioning indicated on the product warranty registration form submitted to Xantrex. .
1.2 What will Xantrex do?
If there is a Defect, Xantrex will repair or replace the defective product free of charge, provided that:
a. you have followed the procedure at 1.3 and not been able to get a remedy from the system integra-
tor of the product;
b) you notify Xantrex, without undue delay, of the Defect within the Warranty Period; and
c) Xantrex, through inspection, troubleshooting, or other means establishes the existence of a Defect
that it is covered by this Limited Warranty.
Xantrex will, at its option, use new and/or reconditioned parts in performing warranty repair and
building replacement products. Xantrex reserves the right to use parts or products of original or
improved design in the repair or replacement. If Xantrex repairs or replaces a product, the warranty is
suspended during the repair or replacement and continues for the remaining portion of the original
Warranty Period or 90 days from the date of the completed repair activity, whichever is greater. All
replaced products and all parts removed from repaired products become the property of Xantrex.
Xantrex covers both parts and labour necessary to repair the product. If the product was sold in Spain,
Xantrex will cover costs via a Xantrex-selected non-expedited surface freight and packing.
1.3 How do you get service?
If you are unable to contact your system integrator. If the system integrator is unable to provide service,
contact Xantrex directly at the following numbers:
GERMANY
Telephone:
Fax:
Email
SPAIN
Telephone:
Fax:
Email
152602
49 0180 2240400
49 (0) 7531 8199868
GTsupport.Germany@xantrex.com
34 935 560 976
34 934 736 093
GTsupport.Spain@xantrex.com
WA–1