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If You Need Service Or Assistance; Before Calling For Assistance; If You Need Assistance; Ifyouhaveaproblem - Whirlpool ET18AK Use & Care Manual

Whirlpool no-frost refrigerator- freezer use and care guide et18ak
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If you need service or assistance, we suggest
you follow these four steps:
I.
Before calling
for assistance..
.
3. If you need service*...
Performance
problems
often result from little things
you can find and frx yourself without tools of any krnd
If your refrigerator
will not operate:
l
Is the electric
cord plugged
in7
l
Is a fuse blown or a crrcurt breaker
trapped?
l
Is the Refrrgerator
Control turned ON?
If there
is a rattling
or jingling
noise,
or other
unfamiliar
sounds:
l
Is something
on top or behrnd the refrigerator
mak-
ing noise when the refrigerator
IS runnrng'
---
-
--
Whirlpool
has a na-
tionwide
network
of
franchised
TECH-CARE m
Service
Companies
TECH-CARE
servrce
technicrans
are trained
to fulfill
the
product
warranty
and
provide
after-warranty
service,
anywhere
in the United
States.
To
locate
l
New features on your new refrigerator
make new
sounds
You may be hearing
air flowrng from the
fans, timer clicks for the defrostrng
cycle,
defrost
water draining
into the defrost pan.
If your ice maker
will not operate:
l
Has the freezer had enough time to get cold? With
a new refrigerator,
this mrght take overnight.
l
Is the signal arm ON.. in the down posItion
l
Is the water valve turned on? Is water getting
to the
ice maker?
I KHKAlit
service In your area, call our COOL-LINE
service assistance
telephone
number (see Step 2) or
look in your telephone
drrectory Yellow Pages under.
If there
is water
in the defrost
pan:
l
In hot, muggy
weather, this IS normal
The pan can
even be half full. Make sure the refrigerator
is level
so the pan doesn't overflow.
If the light doesn't
work:
l
Check
fuses and circuit
breakers.
Make sure it's
plugged
in.
If a bulb is burned
out:
l
See instructions for changing
light bulbs on page
6 Use appliance
bulbs only
If the motor seems to run too much:
l
Are the condenser
coils
free of dust and lint?
l
On hot days, or if the room is warm, the motor
naturally
runs longer
l
If the door has been opened
a lot, or if a large
amount of food has been put In, the motor
will
run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things, number
of door openings.
amount
of
food stored, temperature
of the room, setting of the
controls.
And, your new refrigerator
may be larger
than
your old one so it has more space
to be cooled
It
also has a regular
freezer instead
of a frozen food
compartment.
All this means better refrrgeratron
and
may require more running time than your old one.
2. If you need assistance"'...
Call
Whirlpool
COOL-LINE"
service
assis-
tance
telephone
number.
Dial free from:
Contlnental
U.S. . . . . . . . . . . . . (800) 253-1301
Mfchigan
. . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . (800) 253-1121
and talk with one of our trained
Consultants.
The
Consultant
can instruct you In how to obtain satisfac-
tory operatron
from your appliance
or, if service
is
necessary, recommend
a qualrfred service company
in your area.
APPLIANCES
- HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR
- SERVICE
8 REPAIR
MAJOR-
REPAIRING
8 PARTS
OR
WHIRLPOOL APPLIANCES
WHIRLPOOL APPLIANCES
FRANCHISED TECH-CARE SCRVICE
FRANCHISED TECH~CARE SERVICE
SE/I\'/1
'E ro.1lf'-\.Yf.h'.~
SEHI'I('E
~'o.\ll'4.\lt.\
XYZ SERVICE CO
XYZ SERVICE CO
123 Maole
999-9999
123 Maole
999.9999
OR
WASHING
MACHINES,
DRYERS
8 IRONERS
- SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISED TECH CARE SERVICE
.I'b~HI'I('E
CO.%f/!4 Vlh.\
XYZ SERVICE CO
123 Maple
999~9999
4. If you have a problem"'...
Call our COOL-LINE service assistance
telephone
number [see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to,
Mr. Robert F Gunts, Vice President
Whirlpool Corporation
Administrative
Center
2000 US-33 North
Benton Harbor, MI 49022
-If you must call or write, please
provide
model
number,
serial number,
date
of purchase,
and a
complete
description
of the problem.
This informa-
tion
IS
needed
In order to better
respond
to your
request for assistance.
0
FSP
R
FSP IS a reqlsiered
trademark
of 'Whirlpool
Corporai16n
for quality
ports
Look for this symboi
of aualltv
wherwver
YOU need
a rer3acement
wrt
for your
6Jh1rlpool
a&lance
FSP replacement
parts
will fit right
and
work
rIghi
because
they are
made
to the same
exoctlng
speclllcations
used
to build
every
new
Whirlpool
appllonce

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