If You Need Service Or Assistance - Whirlpool ED22DW Use & Care Manual

No-frost refrigerator-freezer
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If you need service or assistance
We suggest you follow these steps:
1. Before calling for assistance...
Performance
problems
often result from little things
you can find and fix yourself without
tools of any
kind.
If your refrigerator
will not operate:
* Is the power
supply
cord
plugged
into a live
circuit with proper
voltage?
(See page
4.)
= Have you checked
your home's
main fuses or
circuit
breaker
box?
* Is the Refrigerator
Control
ON?
If there is a rattling
or jingling
noise or unfamiliar
sounds:
* Is something
on top of or behind
the refrigerator
making
noise when the refrigerator
is running?
* New features on your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer
clicks
for the defrosting
cycle,
or
defrost water draining
in the defrost pan.
If your ice maker
will not operate:
* Has the freezer
had enough
time to get cold?
With a new refrigerator,
this might take overnight.
* Is the signal
arm ON...in the down
position?
e Is the water valve
turned
on? Is water getting
to
the ice maker?
If there is water
in the defrost
pan:
1 This is normal in hot, muggy
weather. The pan can
even
be half full. Make
sure the refrigerator
is
level so the pan does not overflow.
If the light does not work:
* Have you checked
your home's
main fuses or
circuit
breaker
box?
* Is the power
supply
cord
plugged
into a live
circuit with proper
voltage?
(See page
4.)
If a bulb
is burned
out:
e See instructions
for changing
light bulbs on page
8. Use appliance
bulbs only.
If the motor
seems to run too much:
* Is the condenser
free of dust and lint?
3 On hot days, or if the room is warm, the motor
naturally
runs longer.
e If the door has been opened
a lot, or if a large
amountof
food has been put inthe motorwill
run
longer to cool down the interior,
Remember:
Motor running
time depends
on different
things:
number
of door openings,
amount
of food stored,
temperature
of the room, setting of the controls.
Your new refrigerator
may be larger than your
old one so it has more space
to be cooled.
It also
has a regular freezer instead of a frozen food com-
partment.
All this means
better
refrigeration
and
may require
more running time than your old one.
2. If you need assistance?..
Call Whirlpool
COOL-LINES) service
assistance
telephone
number.
Dial free from anywhere
in
the U.S.:
I-800-25343Ol
and talk with one of our trained
consultants.
The
consultant
can instruct you in how to obtain
satis-
factory
operation
from your appliance
or, if serv-
ice is necessary,
recommend
a qualified
service
company
in your area.
If you prefer, write to:
Mr. Donald
Skinner
Director
of Consumer
Relations
Whirlpool
Corporation
2000 M-63
Benton Harbor, Ml 49022
Please include
a daytime
phone
number
in your
correspondence.
3.
If you need service?..
TKi+l
01
2
Whirlpool
has a nationwide
net-
3~ work
of authorized
WhirlpoolsM
service
companies.
Whirlpool
SERV'CE service technicians
are trained
to
fulfill the product
warranty
and
provide
after-warranty
service,
anywhere
in the
United States. To locate
the authorized
Whirlpool
service
company
in your area,
call
our COOL-
LINE" service
assistance
telephone
number
(see
Step 2) or look in your telephone
directory
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