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If you need service or
assistance, we suggest
you follow these four steps:
1.
Before calling for assistance...
Performance
problems
often result from little things
you can find and fix yourself without tools of any kind.
If your refrigemtor
wtll not operate:
l
Is the power supply cord plugged
into a live circuit
with the proper voltage?
[See page
4.)
. Have you checked
your home's main fuses or crrcuit
breaker
box?
l
Is the Temperature
Control turned ON?
If there is a rattling
or jingling
noise, or other un-
familiar
sounds:
l
Is something
on top or behind the refrigerator
mak-
ing noise when the refrigerator
is running?
l
New features on your new refrigerator
make new
sounds. You may be hearing
air flowing
from the
fans, timer clicks for the defrosting
cycle,
defrost
water draining
into the defrost pan.
If your ice maker
will not operate:
l
Has the freezer had enough time to get cold? With a
new refrigerator, this might take overnight.
l
Is the signal arm ON...in the down position?
l
Is the water valve turned on? Is water getting to the
ice maker?
If there is water
in the defrost
pan:
l
In hot, muggy
weather, this is normal. The pan can
even be half full. Make sure the refrigerator
is level so
the pan doesn't overflow.
If the lights are not working:
l
Have you checked
your home's main fuses or circuit
breaker
box?
l
Is the power supply cord plugged
into a live circuit
with the proper voltage?
(See page
4.)
If a bulb
is burned
out:
l
See instructions for changing
light bulbs on page 7.
Use appliance
bulbs only.
If the motor
seems
to run too much:
l
Is the condenser,
behind the base grrlle, free of dust
and lint?
l
On hot days, or if the room is warm, the motor natu-
rally runs longer.
l
If the door has been
opened
a lot, or If a large
amount
of food has been put in, the motor will run
longer to cool down the interior.
Remember:
Motor running time depends
on dif-
ferent things: number
of door openings,
amount
of
food stored, temperature
of the room, setting of the
controls
And, your new refrigerator
may be larger than your
old one so it has more space to be cooled. It also has
a regular freezer instead of a frozen food compart-
ment. All this means better refrigeration
and may re-
quire more running time than your old one.
2. If you need assistance*...
Call Whirlpool
COOL-LINE@ service
assistance
telephone
number.
Dial free from:
Continental
U.S. . . . . . . . . . . . . . (800) 253-1301
Michigan
. . . . . . . . . . . . . . . . . . . . (800) 632-2243
Alaska
& Hawaii
. . . . . . . . . . . . (800) 253-1121
and talk with one of our trained Consultants. The Con-
sultant can instruct you in how to obtain
satisfactory
operation
from your appliance
or, if sewice is neces-
sary, recommend
a qualified
sewice
company
in
your area.
3.
If you need service*...
Whirlpool
has a na-
tionwide
network
of
franchrsed TECH-CARE 5
Service
Companies.
TECH-CARE
service
technicians
are trained
to fulfill
the product
warranty
and provide
after-warranty
service,
anywhere
in the United
States. To locate
TECH-
CARE sewice in your area, call our COOL-LINE service
assistance
telephone
number (see Step 2) or look in
your telephone
directory
Yellow Pages under:
APPLIANCES-HOUSEHOLD-
ELECTRICAL
APPLIANCES-
MAJOR-
SERVICE
L REPAIR
MAJOR-
REPAIRING
6 PARTS
OR
WHIRLPOOL
APPLIANCES
WHIRLPOOL
APPLIANCES
FRANC~I~SEO TECH-CARE SERVICE
FRANCHISEDTECH-CARE
SERVICE
SERVICE
C0MPA.h'lE.S
SERVICE
COMPANIES
XYZ SERVICE CO
XYZ SERVICE CO
123 Maple
999.9999
123 Maple..
999.9999
OR
WASHING
MACHINES.
DRYERS
(L IRONERS-SERVICING
WHIRLPOOL
APPLIANCES
FRANCHISED TECH-CARE
SERVICE
SERVICE
COMPANIES
XYZ SERVICE CO
123 Maple
999.9999
4. Lf you have a problem*...
Call our COOL-LINE sewice assistance
telephone
number (see Step 2) and talk with one of our Consul-
tants, or if you prefer, write to:
Mr. Robert Stanley
Division Vice President
Whirlpool
Corporation
2000 US-33. North
Benton Harbor, Ml 49022
*If you must call or write, please
provide:
model
number, serial number, date of purchase, and a com-
plete description
of the problem.
This information
is
needed
in order to better respond to your request for
assistance.
0
FSP IS a reglslered
trademark
of WhIrlpool
Corporation
for qualIly
parts
Look for ihfs symbol
of quality
whenever
you need
a replacement
port
FSP
for your
Whirlpool
appliance
FSP replacement
parts
will fit right
and
work
right.
because
they
are
@
made
to the same
exacting
speclflcatlons
used
to build
every
new
WhIrlpool
appliance
15
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